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# Director of Innovation & Adoption

- **Company:** CareerCircle
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $190,000.0 - $220,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Windows, Desktop Computing, EHealth, Supervisory Control and Data Acquisition (SCADA), Interaction Design, Microsoft Office, Service Design
- **Published:** October 14, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/new-york/24b5b36b-fada-4b01-ab9a-80f0dba8f8be

## About the Role

Research
Operations
Leadership
Consulting
Innovation
Creativity
Caregiving
Communication
Account Growth
Service Design
Problem Solving
Solution Design
Web Map Service
Product Strategy
Systems Thinking
Operating Expense
Influencing Skills
Strategic Planning
Business Valuation
Workflow Management
Time Off Management, * 10+ years of management consulting experience.

 * 10-15 years of experience supporting healthcare provider organizations.
 * Direct healthcare industry experience is required.
 * Experience working with hospitals, health systems, provider organizations, healthcare technology companies, or healthcare consulting firms.
 * Experience leading digital transformation, innovation, service design, experience strategy, product strategy, or organizational transformation initiatives.
 * Proven leadership experience managing multidisciplinary teams.
 * Strong executive communication, facilitation, presentation, and stakeholder management skills.
 * Bachelor's Degree required.
 * Master's Degree or MBA preferred.
 * Ability and willingness to travel approximately two weeks per month.

Healthcare Experience Required

This role requires candidates who understand the healthcare industry. The ideal candidate has firsthand experience working with provider organizations and understands clinical workflows, operational challenges, healthcare technology adoption, stakeholder engagement, and the unique complexities facing hospitals and health systems.

Candidates without direct healthcare experience will not be considered., * Systems thinking and complex problem solving

 * Strategic leadership capabilities
 * Executive presence
 * Strong storytelling and communication skills
 * Ability to lead through ambiguity and change
 * Team development and coaching experience
 * Cross-functional influence and stakeholder management
 * Strong business acumen
 * Focus on measurable outcomes and organizational impact
 * Passion for innovation and continuous improvement, Coordinating
Communication
Microsoft 365
Detail Oriented
Microsoft Excel
Customer Service
Microsoft Office
Personal Computers
Business Valuation
Financial Services
Docking (Computers)
Full Stack Development
Business Transformation
Ability To Meet Deadlines
Verbal Communication Skills
Troubleshooting (Problem Solving)

## Description

Management Consulting
Full Stack Development
Stakeholder Management
Operational Efficiency
Stakeholder Engagement
Digital Transformation
Business Transformation
Organizational Performance
Healthcare Industry Knowledge
Organizational Transformation
Technology Adoption Lifecycle
Master Of Business Administration (MBA), This is a highly visible leadership role responsible for advancing innovation, experience strategy, service design, and adoption initiatives across healthcare organizations. You will work alongside senior consulting leaders and executive stakeholders to identify opportunities for improvement, uncover unmet needs, and drive transformational outcomes that impact both organizational performance and patient care.

The Director of Innovation & Adoption will lead a multidisciplinary team of designers, researchers, strategists, and facilitators while helping healthcare providers navigate complex business, operational, and technology challenges.

What You'll Do

 * Lead and develop a team of service designers, researchers, facilitators, and experience strategists.
 * Drive healthcare innovation, digital transformation, and experience improvement initiatives.
 * Facilitate executive workshops, stakeholder alignment sessions, innovation sprints, and strategic planning engagements.
 * Lead research, journey mapping, service design, and experience strategy efforts.
 * Identify opportunities to improve healthcare workflows, technology adoption, operational efficiency, and user experiences.
 * Serve as a trusted advisor to healthcare executives and leadership teams.
 * Develop frameworks, methodologies, and best practices that strengthen innovation and design capabilities.
 * Mentor and coach team members while helping scale a growing consulting practice.
 * Support business development, proposal creation, solution design, and account growth initiatives., * Healthcare Consulting
 * Healthcare Technology
 * Provider Operations
 * Digital Health
 * Service Design
 * Design Strategy
 * Product Strategy
 * Experience Strategy
 * Design Research
 * Innovation Strategy
 * Organizational Transformation
 * Change Management
 * Lean UX
 * Interaction Design
 * Design Operations
 * Journey Mapping
 * Executive Facilitation
 * Cross-Functional Leadership, Loans
Finance
Budgeting
Leadership
Management
Collections
Multitasking
Financial Sales
Customer Service
Influencing Skills
Debt Consolidation
Insurance Products
Business Development
Customer Empowerment
Medical Practices And Procedures
Management Training And Development
+0
Process Engineer
Actalent

Ridgefield, NJ*On-Site

Visionary
Automation
Innovation
Cleanrooms
Autoclaves
Punch Work
Procurement
Coordinating
Decontamination
Process Validation
Automation Systems
Process Engineering
Engineering Drawings
Technical Documentation
Engineering Design Process
Good Manufacturing Practices
Pharmaceutical Manufacturing
Troubleshooting (Problem Solving)
Supervisory Control And Data Acquisition (SCADA)
+0
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