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# Desktop Support Technician

- **Company:** Kahuna USA LLC
- **Location:** Broomfield, CO, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, AutoCAD, Software Applications, Desktop Computing, Ethernet, Network Troubleshooting, Microsoft Office, Office365, Information Technology, Laptops, Hardware Infrastructure
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4f60d28e47413703

## About the Role

* Worked for at least two years with computers and networks in an office environment.
 * Knowledge of hardware and software applications in desktops and laptops, including Windows 10 and 11, Microsoft 365 applications, Ethernet networking and security.
 * A solid understanding of customer service ethics and procedures.
 * Strong written and verbal communication skills to easily converse with users who are not knowledgeable about computers.
 * Must be able to problem solve and troubleshoot computer issues.
 * The right candidate will be comfortable helping users with all varieties of smartphones.
 * Familiarity with AutoCAD software encouraged.
 * Experience in a multiple server environment a plus but not required.
 * CompTIA A+ certification or similar encouraged but not required.
 * Must be able to lift 40 lbs. and occasionally climb ladders.

## Description

Kahuna is seeking an in-office Desktop Support Technician for the Information Technology department (IT). This role will support and receive on-the-job training from experienced systems administrators supporting everyday technical support for users within the company both local and remote. This position is responsible for supporting users in a Windows environment with various applications and technologies. Potential responsibilities include:

 * Install hardware components in the desktops and laptops.
 * Setting up and troubleshooting network connections with both Ethernet and wireless.
 * Provide desktop operating system and application support in a Windows/Office environment.
 * Set up new workstations, installing operating systems and applications.
 * Help users migrate to new computers.
 * Troubleshoot all manner of user problems. Determine the root of the problem and provide the user with step by step support.
 * Perform general office duties such as filing, responding to emails, other duties as assigned.
 * Be discrete and confidential with sensitive company and user information.