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# IT Product Engineer

- **Company:** DELTA DELTA DELTA
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Application Portfolio Management, Application Release Automation, Automation of Tests, Configuration Management Databases, Cyber Security, Continuous Integration, DevOps, Machine Learning, Systems Integration, ServiceNow IT Service Management, Technical Debt, Generative AI, Servicenow
- **Published:** October 14, 2026
- **Apply:** https://jobs.military.com/career/365612/it-product-engineer-servicenow-georgia-ga-atlanta

## About the Role

* Is at least 18 years of age and has authorization to work in the United States.\n
 * Possesses a high school diploma, GED, or high school equivalency.\n
 * Embraces diverse people, thinking, and styles.\n
 * Consistently prioritizes safety and security of self, others, and personal data.\n
 * Seven or more years of experience delivering complex enterprise technology solutions.\n
 * Five or more years of substantial hands-on experience with the ServiceNow platform.\n
 * Experience as a technical product owner, solution architect, technical lead, platform lead, or similar technical leadership role.\n
 * Experience presenting technical recommendations, risks, and delivery updates to senior leaders.\n
 * Deep understanding of ServiceNow platform architecture, configuration, development, administration, security, integrations, and operational support.\n
 * Deep expertise in ServiceNow IT Service Management, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.\n
 * Expertise in CMDB design, governance, data quality, identification, reconciliation, and relationship management.\n
 * Strong knowledge of the Common Service Data Model and its application across services, applications, technology, and infrastructure.\n
 * Strong knowledge of ServiceNow Discovery, Service Mapping, IntegrationHub, Flow Designer, Automated Test Framework, APIs, and integration patterns\n
 * Extensive knowledge of AI tools, generative AI, machine learning concepts, intelligent automation, and enterprise AI use cases\n
 * Strong understanding of ServiceNow AI capabilities and how AI can be incorporated into enterprise workflows and service delivery.\n
 * Understanding of responsible AI practices, including human oversight, validation, data protection, access controls, output quality, and accountability.\n, * Experience leading major ServiceNow platform transformations or modernization initiatives.\n
 * ServiceNow Certified System Administrator, Certified Application Developer, or one or more Certified Implementation Specialist credentials\n
 * Experience supporting ServiceNow in a large, complex, highly regulated, or operationally critical enterprise.\n
 * Experience with Strategic Portfolio Management, Application Portfolio Management, Integrated Risk Management, Security Operations, Human Resources Service Delivery, or Customer Service Management.\n
 * Experience measuring and improving platform health, engineering quality, upgrade readiness, and technical debt\n
 * Experience implementing or governing enterprise AI solutions within ServiceNow or comparable platforms.\n
 * Experience implementing DevOps, continuous integration and delivery, automated testing, and release automation.\n