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# Technology Innovation & Data (TID) Specialist

- **Company:** Four Seasons Hotels Limited
- **Location:** Lanai City, HI, United States
- **Salary:** $66,227.0
- **Contract:** Permanent contract
- **Skills:** VoIP, Business Systems, Cyber Security, Data Infrastructure, Monitoring of Systems, Service Pack, Network Server
- **Published:** October 14, 2026
- **Apply:** https://fourseasons.wd3.myworkdayjobs.com/search/job/Four-Seasons-Lanai/Technology-Innovation---Data--TID--Specialist_REQ10395097

## About the Role

* Successful candidate must possess legal work authorization in United States

 * The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.

 * Ability to sit and/or stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

 * Previous experience in hotel Technology Innovation & Data or Technical background, MCSE or similar network qualifications are desired but not required

 * Customer service oriented, attention to detail, ability to maintain an organized workspace, maintain professionalism and composure in a high-paced, high-volume environment

## Description

Technology Innovation & Data (TID) Specialist supports the efficient operation, maintenance, and continuous improvement of property technology systems, data infrastructure, and voice communications. Responsibilities include, but are not limited to:

 * Provide day-to-day technical support for property technology systems, including user account administration, help desk support, software updates, security patching, and system monitoring.

 * Maintain and support critical business systems, including Property Management Systems, guest internet and in-room technologies, Point-of-Sale platforms, servers, and end-user devices.

 * Troubleshoot hardware, software, network, and telecommunications issues to ensure reliable and secure technology services.

 * Support compliance with corporate technology standards, PCI requirements, privacy regulations, and information security policies.

 * Assist with technology implementations, system upgrades, user training, and departmental projects to enhance operational efficiency.

 * Monitor system performance and help ensure the availability and stability of critical technology infrastructure.

 * Build strong working relationships across departments by providing responsive, service-oriented technology support.

 * Communicate effectively with employees and department leaders to understand business needs and deliver technology solutions.

 * Assist Technology Innovation & Data leadership with daily departmental operations and administrative responsibilities.

 * Follow all company policies, procedures, and applicable regulations related to technology systems and telecommunications.