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# Embedded Software Engineer 1

- **Company:** Epitec, Inc.
- **Location:** Chillicothe, IL, United States
- **Salary:** $85,280.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Network Analysis, Communications Protocols, Computer Engineering, Embedded Software, Ethernet, Modbus, Wireshark, Diagnostic Tools
- **Published:** October 14, 2026
- **Apply:** https://www.dice.com/job-detail/5237a113-902c-462c-85fb-3d72c6611eda

## About the Role

The ideal candidate has a strong technical troubleshooting mindset, electrical aptitude, and the ability to work through complex machine, communication, and connectivity issues. This opportunity is open to both entry level candidates and early-career engineers, as well as experienced technical professionals with relevant industry backgrounds., * Associate's or Bachelor's degree in Electrical Engineering, Engineering Technology, Mechanical Engineering, Automotive Technology, Computer Engineering, or a related technical field.

 * Strong troubleshooting and problem-solving skills.
 * Ability to read and interpret electrical schematics.
 * Strong technical communication skills.
 * Ability to think through problems independently and make sound technical decisions., * Telematics experience.
 * Automotive, diesel, engine, or off-highway equipment experience.
 * Product support, service engineering, or technical support experience.
 * Field service experience.
 * Diagnostic and testing experience.
 * Electrical troubleshooting experience.
 * Familiarity with communication protocols such as J1939, Ethernet, or Modbus.
 * Experience with network analysis tools such as Wireshark.
 * Experience working with connected devices, machine controls, or vehicle systems., * Strong electrical and troubleshooting aptitude.
 * Someone who enjoys solving real-world technical problems.
 * Ability to walk through schematics and diagnostics with customers or dealers.
 * Comfortable working across support, engineering, and product teams.
 * Strong critical thinking skills and the ability to think off the cuff.
 * A technically curious individual who can grow into a subject matter expert and reduce the need for escalations.

Interview Process

 * One-round interview.
 * Combination of technical screening and behavioral (STAR-format) questions.
 * Focus on troubleshooting methodology, technical communication, diagnostics, schematics, and problem-solving approach.

## Description

We are seeking an Embedded Software Engineer 1 to support connectivity, telematics, and product support initiatives for connected equipment. This role focuses on troubleshooting technical issues, reviewing machine data, supporting dealers and customers, and resolving connectivity concerns through a structured ticketing process., * Investigate and resolve escalated connectivity and telematics support tickets.

 * Analyze device and machine data to identify root causes of reported issues.
 * Review electrical schematics, wiring diagrams, and technical documentation.
 * Support dealers and customers with troubleshooting and diagnostic activities.
 * Collaborate with engineering and service teams to resolve complex technical issues.
 * Escalate issues when necessary while developing the expertise to independently drive resolution.
 * Document troubleshooting activities, findings, and corrective actions.
 * Utilize various diagnostic tools and available data sources to support investigations.
 * Participate in testing, validation, and verification activities related to connected systems and devices.