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# Team Lead, Event Technology (Cvent experience required)

- **Company:** Unlimited Insurance Services Of Wisconsin Inc
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $143,766.0 - $165,332.0
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Microsoft Excel, Artificial Intelligence, Cascading Style Sheets (CSS), Software Documentation, Computer Programming, Radio-Frequency Identification, Data Management, Eventbrite, Tools for Reporting
- **Published:** October 14, 2026
- **Apply:** https://www.careerjet.com/job/us68d3617643c4f091b9757ae9be90b0d6/eaa

## About the Role

* 8-10 years' related experience in Data Management and Event Technology including entry level meeting planning and coordination
 * Previous leadership/management experience preferred
 * Expert knowledge of Cvent is required
 * Strong data management and reporting skills, advanced Excel knowledge preferred
 * Advanced proficiency with platforms such as Cvent, Aventri, Certain, Aventri, Swoogo, Rainfocus, Eventbrite, SpotMe
 * Experience with on-demand badge printing, RFID, session scanning and lead generation
 * Proficient programming skills such as computer coding (HTML, CSS and/or JavaScript)
 * Highly motivated, able to work independently
 * Exhibit strong work ethic, patience and a winning attitude
 * Strong oral and written communication skills
 * Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required

## Description

Location: Hybrid (2-3 days in NY office) must live in the tri state area to be able to commute to NY office
Learn more at
What You Would Get To Do
The Team Lead, Event Technology is responsible for overseeing the successful implementation and delivery of technology solutions across client events. Reporting to the VP, Event Technology, this role manages a team of event technology professionals, ensuring best-in-class execution, innovation, and alignment with client and business needs. The Team Lead plays a supprotive role in advancing FIRST's event technology offering, maintaining operational excellence, and supporting the adoption of emerging tools and platforms that enhance event experiences.
There is a requirement for onsite events to travel domestically or abroad as required - up to 40%.
Your Contributions:
Event Technology Management

 * Serve as a senior escalation point for clients, internal teams, and direct reports across pre-event, onsite, and post-event delivery.
 * Consult with clients and internal stakeholders on Event Technology strategy, platform recommendations, best practices, user experience, and delivery approach for virtual, hybrid, and in-person events.
 * Oversee the planning, build, testing, implementation, and delivery of event registration websites, event apps, onsite registration solutions, reporting tools, surveys, and related technology platforms.
 * Provide hands-on delivery support when needed, including registration site and app builds, database management, communications, reporting, badge and print production, and onsite execution.
 * Advise and support team members through complex builds, client requirements, technical issues, and onsite delivery needs, ensuring consistent quality and timely resolution.
 * Establish, maintain, and communicate Event Technology best practices, workflows, SOPs, and compliance standards to support scalable and consistent delivery.
 * Review event technology solutions to ensure they meet client objectives, operational requirements, data needs, and attendee experience expectations.
 * Manage technology supplier relationships, ensuring tools, platforms, and vendor support meet delivery standards and client expectations.
 * Monitor emerging event technologies, platform enhancements, AI opportunities, and industry trends, sharing relevant insights and recommendations with the team and clients.
 * Provide management-level oversight for troubleshooting and issue resolution, escalating risks, gaps, or resource needs as appropriate.
 * Support hotel room block coordination and related attendee management processes as needed.
 * Produce and review reporting, analytics, response tracking, surveys, and post-event insights to support client decision-making and continuous improvement.

Team Management

 * Manage, develop, mentor, and provide ongoing feedback to direct reports (up to 12), supporting individual growth, performance, and career progression.
 * Oversee team workload, capacity, and day-to-day priorities, identifying pressure points and providing guidance or hands-on support where required.
 * Manage workflow and resource planning, flagging when additional scalable support is needed to maintain delivery quality.
 * Coordinate team coverage, vacation schedules, office presence, and administrative requirements including T&E review.
 * Promote clear communication across the team to support efficiency, alignment, and consistent delivery standards.
 * Identify and manage issues that may impact productivity, morale, service quality, or delivery outcomes.
 * Partner with FIRST People & Culture and/or the VP, Event Technology on company initiatives, recruiting, employee relations, and performance matters.
 * Lead and motivate the team to work efficiently, collaboratively, and proactively.
 * Ensure the team provides value for money to clients while identifying opportunities for added value, innovation, and improved ways of working.
 * Encourage the team to stay current on Event Technology best practices and bring forward ideas, recommendations, and creative solutions.
 * Ensure adherence to SOPs, compliance processes, documentation standards, event files, and recordkeeping requirements to support smooth handovers and continuity.
 * Lead by example, fostering a positive, solutions-focused, and accountable team environment