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# Service Desk Tecnician (3rd Shift)

- **Company:** ASGN Incorporated
- **Location:** Arlington, VA, United States
- **Experience:** Experienced
- **Salary:** $115,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Amazon Web Services, Cloud Computing, Cloud Engineering, Cyber Security, Issue Tracking Systems, Network Troubleshooting, Linux System Administration, Windows Servers, Network Administration, Software Deployment, Windows Desktop, Apex Code, Kubernetes, Operational Systems, Devsecops, Servicenow, User Accounts
- **Published:** October 14, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9241252/service-desk-tecnician-3rd-shift

## About the Role

* 4-10+ years of experience providing Service Desk, Desktop Support, or End User Support in enterprise environments.
 * Experience administering and managing Active Directory user accounts, permissions, security groups, and account troubleshooting.
 * Experience supporting Windows desktop environments, including hardware, software, operating system, and account-related issues.
 * Experience utilizing ticketing systems such as ServiceNow for incident management, service requests, and issue documentation.
 * Experience performing workstation patching, software deployment, upgrades, and routine maintenance activities.
 * Strong troubleshooting and problem-solving skills with the ability to independently resolve technical issues.
 * Current DoD 8140/8570 IAT Level II Certification (Security+, CySA+, CCNA Security, or higher).
Preferred Qualifications:

 * Experience supporting Department of Defense environments.
 * Windows Server administration experience.
 * Network administration or network troubleshooting experience.
 * Experience supporting AWS or other cloud-based environments.
 * Linux systems administration experience.
 * Familiarity with Kubernetes or other containerized technologies.
 * Exposure to DevSecOps practices and cloud engineering environments.

## Description

Apex Systems is currently hiring for an Overnight Service Desk Technician (Level 2 / Level 3) with a leading defense technology and engineering client supporting critical national security initiatives. This opportunity supports a highly visible cloud-based command and control program focused on advancing next-generation military communications, operational readiness, and secure information sharing capabilities.
Project Details / Mission Supported:

 * Support a mission-critical cloud-based command and control environment supporting U.S. Air Force modernization initiatives.
 * Provide frontline technical support for secure operational systems that enable enhanced information sharing and mission execution.
 * Contribute to a high-visibility defense program focused on advanced cloud technologies, operational resiliency, and enterprise IT support.