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# Technical Program Coordinator

- **Company:** Advantage Technical
- **Location:** Dearborn, MI, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Cloud Computing, Salesforce.Com, Multi-Cloud, Information Technology, User Administration
- **Published:** October 14, 2026
- **Apply:** https://diversityjobs.com/career/18625739/Technical-Program-Coordinator-Michigan-Dearborn

## About the Role

* Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.
 * 5+ years of Salesforce experience.
 * 2+ years as a Platform Owner, Product Owner, Lead Administrator, Technical Account Manager, or similar leadership role.
 * Strong experience with Salesforce Service Cloud.
 * Knowledge of Field Service, Data Cloud, AI/Agentforce, integrations, and enterprise platform governance.
 * Experience managing third-party implementation partners and Agile delivery environments.
 * Strong business analysis, process mapping, and stakeholder management skills.

## Description

Drive innovation, optimize enterprise Salesforce solutions, and lead the future of customer service technology. We're seeking an experienced Salesforce professional to oversee a complex multi-cloud environment, lead platform strategy, and ensure business value through scalable, secure, and efficient solutions.
Key Responsibilities

 * Own Salesforce platform administration, governance, and roadmap planning.
 * Review solution designs, user stories, releases, and architecture recommendations.
 * Lead AI and Agentforce initiatives, including use case evaluation and ROI tracking.
 * Manage implementation partners, project scope, quality, and delivery timelines.
 * Gather business requirements and translate them into prioritized product backlogs.
 * Support user management, security permissions, reports, dashboards, and workflow automation.
 * Monitor platform adoption, KPI performance, and continuous improvement efforts.
 * Collaborate with business leaders, developers, architects, and technology partners.