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# IT Systems Engineer

- **Company:** Temporal Technologies Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $134,400.0 - $220,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Systems Engineering, Bash Shell, Software as a Service, Identity and Access Management, IT Management, Information Technology Operations, Internetworking, Internet Service Provider, Python (Programming Language), Windows PowerShell, Zero Trust Network Access, TypeScript, Wi-Fi Technology, Okta, Large Language Models, Firewalls (Computer Science), AI Coding Agents, Agentic-AI, Build Management, Information Technology, Cloudflare, Api Design, Terraform
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d1547f0a98498eac

## About the Role

* 8+ years of experience in IT, systems engineering, or a similar role, with a track record of owning platforms rather than only operating them
 * Deep expertise in at least one of: identity and access management (Okta, Entra ID), device management (MDM for macOS and Windows), or endpoint security and zero trust tooling
 * Strong scripting and automation skills (for example Python, TypeScript, Bash, or PowerShell), including working with APIs and integrating SaaS systems, and hands-on experience using AI coding assistants and LLM-based tools to build and ship automation faster
 * Experience leading cross-functional projects to completion, including scoping, stakeholder alignment, and rollout
 * Ability to communicate technical tradeoffs clearly to both technical and non-technical audiences, including executives
 * Hands-on experience with enterprise networking (switching, Wi-Fi, firewalls, ISP circuits) and with conference room and video conferencing systems
 * Comfort supporting senior executives: polished, discreet, and calm under pressure, with the ability to build trust quickly
 * A bias to action and a history of self-education

Nice to Have

 * Experience with identity governance and access lifecycle automation (for example Okta Identity Governance, group rules, access certifications)
 * Experience with zero trust networking (for example Cloudflare Zero Trust) and endpoint detection and response tooling
 * Infrastructure-as-code experience (for example Terraform) applied to IT systems
 * Experience building AI-powered workflows or agents for IT operations (for example MCP servers, or LLM-driven ticket triage and onboarding automation)
 * Experience supporting security and compliance programs from the IT side
 * Experience at a fast-growing, remote-first company, or one that serves developers
 * Experience standing up or opening a new office, including vendor and circuit coordination

## Description

* Own and deploy the architecture, reliability, and roadmap for core IT platforms (identity and access, device management, endpoint security, or IT automation)
 * Design and build automation and internal tooling that eliminates manual work: onboarding and offboarding workflows, access lifecycle management, device enrollment and posture enforcement, and self-service for employees. Use AI and LLM-based tools (such as AI agents and MCP integrations) where they make IT work faster, more consistent, and more reliable
 * Lead multi-team technical initiatives end to end, from architecture and design docs through rollout and communication, partnering with Security, Engineering, and People teams
 * Set technical standards and patterns for the IT team, and write clear design documentation and runbooks others can build on
 * Evaluate tools and vendors, weigh build-vs-buy tradeoffs, and make recommendations to IT leadership with clear reasoning on cost, risk, and scale
 * Partner with Security to implement and maintain the technical controls behind our security and compliance requirements
 * Serve as the technical escalation point for the hardest problems, and apply lessons from incidents to fix root causes rather than symptoms
 * Mentor IT Support Specialists and raise the team's technical bar
 * Own technology for our San Francisco office end to end, including network and internet connectivity, Wi-Fi, A/V, and equipment, and coordinate with ISPs and vendors
 * Design, deploy, and support network-connected video conferencing and meeting room systems (for example Zoom Rooms, Neat, and Cisco Meraki networking), and make sure every meeting space works reliably for in-person and remote participants
 * Provide white-glove support to executives: proactive and responsive with a high bar for reliability before and during important meetings and events
 * Occasional travel to company events and other Temporal locations