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# Full Stack Development

- **Company:** CareerCircle
- **Location:** San Diego, CA, United States
- **Experience:** Experienced
- **Salary:** $52,000.0
- **Contract:** Temporary to permanent
- **Skills:** Instant Messaging Technology, EHR Systems, Electronic Medical Records
- **Published:** October 14, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ca/san-diego/04c1915e-ba48-45ed-9b52-886e01bb43d9

## About the Role

Scheduling
Operations
Coordinating
Registration
Multitasking
Communication
Inbound Calls
Medical Records
Customer Service
Spanish Language, * Minimum of 3 years of call center or customer service experience.

 * Healthcare, medical office, or patient service experience preferred.
 * Strong verbal and written communication skills.
 * Exceptional phone etiquette and customer service abilities.
 * Ability to multitask and remain organized in a high-volume environment.
 * Experience using EMR/EHR systems preferred.
 * High School Diploma or GED required.
 * Ability to type a minimum of 35 WPM with at least 90% accuracy.
 * English fluency, both written and verbal., * Bilingual Spanish/English.
 * Healthcare scheduling, patient access, or medical call center experience.
 * Experience handling insurance-related inquiries and patient registration., The ideal candidate thrives in a fast-paced healthcare environment, enjoys helping patients, possesses strong communication skills, and can efficiently manage a high volume of calls while maintaining accuracy and professionalism., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Empathy
Scheduling
Operations
Communication
Inbound Calls
Detail Oriented
Professionalism
Multilingualism
Customer Service
English Language
Spanish Language

## Description

* Manage a high volume of inbound calls (60-80+ calls per day) from patients, providers, insurance companies, vendors, and healthcare facilities.
 * Provide exceptional customer service by professionally greeting, assisting, and resolving patient inquiries.
 * Schedule, reschedule, cancel, and confirm patient appointments via phone, text messaging, and patient portal communications.
 * Screen and route patient calls to appropriate departments to ensure timely and accurate resolution.
 * Accurately document patient messages and communications within the electronic medical record (EMR) system.
 * Assist patients with registration updates, appointment coordination, and follow-up scheduling.
 * Respond to patient concerns and requests while adhering to clinic policies and procedures.
 * Maintain effective communication and collaboration with clinical and administrative departments.
 * Demonstrate knowledge of San Ysidro Health programs, services, and patient care resources.
 * Meet departmental productivity, quality, and service standards.
 * Perform additional duties as assigned., Business Valuation
Patient Registration
Setting Appointments
Full Stack Development
Call Center Experience
Internal Communications
Effective Communication
Business Transformation
Electronic Medical Record
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