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# Senior CX/UX Designer - Hybrid R0060118

- **Company:** Wolters Kluwer
- **Location:** Coppell, TX, United States
- **Experience:** Expert
- **Salary:** $85,600.0 - $149,400.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software Design Patterns, Interaction Design, User Administration
- **Published:** October 14, 2026
- **Apply:** https://wk.wd3.myworkdayjobs.com/External/job/USA---Coppell-TX/Senior-CX-UX-Designer---Hybrid-R0060118_R0060118

## About the Role

Must be legally authorized to work in the United States without employer sponsorship, now or in the future., * UX design: Strong skills in information architecture, interaction design, and visual design, with a portfolio that explains your decisions and shows their impact on users.

 * Prototyping and AI tools: Practical experience using UX and AI tools to explore alternatives and create interactive prototypes, including code-based prototypes where useful.
 * Usability testing: Ability to plan and conduct usability tests, identify where users struggle, and turn findings into design improvements. Apply existing user research to inform solutions.
 * Design judgment: Ability to weigh user needs, business goals, and technical constraints, and explain the tradeoffs behind your recommendations.
 * Design systems and accessibility: Experience applying and contributing to shared design patterns and designing accessible experiences.
 * Collaboration: Ability to work independently within a PM, UX, and Engineering partnership and communicate decisions clearly.
 * Outcome measurement: Ability to use customer feedback and product data to assess whether a solution helps users complete their work.

## Description

* Own the design of complex workflows within a product area, clarifying the user problem and intended outcome with Product and Engineering.
 * Use existing research and domain knowledge to develop solutions that fit how tax and accounting professionals actually work.
 * Explore multiple concepts before committing to a direction. Choose the UX methods and tools that fit the problem.
 * Use AI to support synthesis, exploration, and prototyping. Verify outputs against source evidence and apply your own UX judgment.
 * Create user flows, interaction designs, and prototypes with the detail needed to test ideas and support implementation.
 * Plan and conduct usability tests of concepts and prototypes, refine solutions based on what you observe, and partner with UX researchers when broader questions need investigation.
 * Apply accessible design patterns, contribute improvements to the design system, and work with Engineering to preserve quality through implementation.
 * Assess results with Product and Engineering using measures such as task completion, time spent, and errors. Iterate based on what users do and what the evidence shows.
 * Share your rationale, contribute to critiques, and mentor junior UX colleagues.