> Markdown version of [/jobs/ext/3735538-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3735538-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Dutech Systems Inc - **Location:** Houston, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Migration, Software Licensing, Software Troubleshooting, Peripherals, Computer Equipment, Information Technology - **Published:** October 14, 2026 - **Apply:** https://www.careerjet.com/job/register/us6739519cdb54145fe6683f35be7d87d5 ## About the Role * Minimum 3 years of IT experience, preferably in a desktop support or PC-related role. * Hands-on experience with desktop support and hardware troubleshooting. * Knowledge of PC hardware configuration, installation, and repair. * Basic understanding of networking and connectivity issues. * Experience with data migration and end-user technical support. * CompTIA A+ certification or equivalent practical experience preferred. * Strong problem-solving, communication, and customer service skills. ## Description Desktop Support, PC Hardware Configuration, Hardware Troubleshooting, Software Troubleshooting, Network Awareness, Data Migration, Peripheral Installation, Ticket Management, Vendor Coordination, End-User Support, CompTIA A+. * Install, configure, maintain, and repair PC hardware and peripherals according to established procedures. * Troubleshoot desktop hardware, software, and connectivity issues. * Coordinate with end users to identify data migration requirements and perform data transfers when needed. * Monitor trouble tickets and coordinate with vendors for equipment repairs. * Set up PCs, peripherals, and related equipment for special requests. * Provide technical guidance to desktop support teams on hardware-related issues. * Assist end users with desktop support requests and technical problems. * Follow facility security policies, company safety standards, and software licensing procedures. * Maintain accurate records of equipment installations, repairs, and support activities. * Collaborate with IT team members to ensure timely resolution of technical issues.