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# Epic Application Support Engineer (Ambulatory & Bones)

- **Company:** EGNITE HR LLC
- **Location:** Los Angeles, CA, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** System Configuration, Document Management Systems, Epic Bones, Epic Ambulatory, Build Management, 3-tier Architectures, Epic ECSA
- **Published:** October 14, 2026
- **Apply:** https://www.dice.com/job-detail/f5c60c12-910b-4153-9e93-5cadeb953511

## About the Role

* 3+ years of hands-on experience with Epic Ambulatory, including system builds and application support.
 * 2+ years of experience supporting and configuring the Epic Bones module.
 * 3+ years of experience in enterprise healthcare application support and technical troubleshooting.
 * Epic Ambulatory certification or equivalent hands-on expertise.
 * Strong knowledge of Epic EHR maintenance, configuration, and clinical workflows.
 * Ability to work onsite or in a hybrid setup aligned with Los Angeles office requirements., * Experience in Application Managed Services (AMS) delivery.
 * Exposure to additional Epic clinical modules and EHR integrations.
 * Familiarity with ITIL processes and incident management systems.
 * Strong client-facing communication and problem-solving skills.
 * Prior Accenture or consulting experience

## Description

We are seeking an experienced Epic Application Support Engineer to support, maintain, and optimize Epic Ambulatory and Epic Bones applications within a healthcare Application Managed Services (AMS) environment., * Troubleshoot and resolve complex application issues across Epic Ambulatory and Epic Bones modules.

 * Perform Epic system configurations, updates, maintenance, and optimization.
 * Provide Tier 2 and Tier 3 application support while meeting SLA requirements.
 * Collaborate with cross-functional teams to improve clinical workflows and resolve technical issues.
 * Document system configurations, incident resolutions, and standard operating procedures.
 * Work with client stakeholders to gather requirements and implement application enhancements.
 * Ensure application stability, availability, and operational efficiency.