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# Quality System Specialist, Digital Quality - Solution Delivery & Integration

- **Company:** BD
- **Location:** Franklin Lakes, NJ, United States
- **Experience:** Experienced
- **Salary:** $87,200.0 - $139,500.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Data Mining, Document Management Systems, Microsoft Office, Power BI, Pega, Test Scripts, Trackwise
- **Published:** October 14, 2026
- **Apply:** https://bdx.wd1.myworkdayjobs.com/EXTERNAL_CAREER_SITE_USA/job/USA-NJ---Franklin-Lakes/Quality-System-Specialist--Digital-Quality---Solution-Delivery---Integration_R-556591/apply

## About the Role

* Bachelor's degree, preferably in Quality Management, Engineering, Life Science or Technology field.
 * Minimum of 3 years of experience in quality management systems within a regulated industry (e.g., medical devices, pharmaceuticals).

Knowledge and Skills:

 * Excellent analytical, problem-solving, and project management skills. Strong attention to detail and ability to manage multiple priorities.
 * Exceptional written and verbal communication skills with the ability to lead and influence cross-functional teams.
 * Proficient in quality management software and tools, as well as Microsoft Office Suite.
 * Effective meeting and presentation skills.
 * Candidate must be self-motivated, self-directed, a team player, and willing to learn & adapt.
 * Preferred experience working with MasterControl, Pega, TrackWise, Power BI, AI, Document Management, Product Holds, Change Control, Complaint Management, CAPA, Field Actions, Audit Programs.

Work Environment:

 * Willing to travel when required.
 * Work in the office at a BD site.

## Description

* Support end users with process and system usage related questions; this includes partnering with TDS (Technology & Digital Services) and or vendor on issue resolutions and communication with end users.
 * Provide on-demand user support and troubleshoot data/system issues.
 * Collaborate with Global Process Owners (GPO) to collect, interpret, and analyze business requirements to shape the design of the quality management system.
 * Identify opportunities for system improvements and lead initiatives to enhance system efficiency, user experience, and overall quality management capabilities.
 * Shape project direction and timeline and make recommendations that include alternative solutions.
 * Support validation and testing activities; this includes authoring PQ test scripts and support execution in alignment with validation protocols.
 * Ensure the system is compliant with applicable regulatory agency requirements and company policies.
 * Work closely with cross-functional teams to ensure the system meets business needs and compliance requirements.
 * Develop and deliver training programs to ensure employees are knowledgeable about quality systems, procedures, and best practices.
 * Support dashboard metrics development, ad hoc data extraction, and data analysis.