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# IT Field Service Help Desk Technician

- **Company:** Open Systems Inc.
- **Location:** Jersey City, NJ, United States
- **Salary:** $52,998.0 - $54,080.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Computer Equipment
- **Published:** May 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a416ae0719fa0c77

## About the Role

Do you have experience in Technical user customer support?, * Strong knowledge of printers, computer hardware, and software.

 * Electromechanical experience a plus.
 * Experience repairing laser and wide format printers.

## Description

Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.

 * Assist with Installing, configuring, and maintaining hardware and software.
 * Deliver clear technical assistance to onsite technicians over the phone.
 * Maintain accurate service records and uphold quality standards.


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