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# Digital Workplace Engineer II

- **Company:** Ben E. Keith
- **Location:** Fort Worth, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Online Services, Knowledge Management, Microsoft Copilot, Microsoft SharePoint, Power Platform Integration, Microsoft InTune, Microsoft Onedrive, Information Technology
- **Published:** October 14, 2026
- **Apply:** https://diversityjobs.com/career/18626299/Digital-Workplace-Engineer-Ii-Texas-Fort-Worth

## About the Role

* Bachelor's degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience
 * Five or more years of experience supporting enterprise workplace technologies
 * Hands-on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power Platform
 * Experience delivering end-user training and technology enablement programs
 * Strong written, verbal, presentation, facilitation, and interpersonal skills
 * Ability to explain technical concepts to non-technical audiences
 * Experience leading projects and collaborating across multiple teams

Preferred Qualifications

 * Microsoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or SharePoint
 * Experience with instructional design, adult learning, or multimedia learning content
 * Experience supporting organizational change management initiatives
 * Experience developing adoption metrics, reporting, and analytics
 * Experience supporting AI, automation, or digital transformation programs, * Communication, facilitation, and executive presentation
 * Relationship-building and stakeholder management
 * Customer focus and a passion for helping others succeed
 * Creativity in technology adoption and employee engagement
 * Analytical thinking, sound judgment, and problem-solving
 * Collaboration, adaptability, and accountability

## Description

* Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions
 * Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels
 * Create practical learning resources, including job aids, videos, tutorials, and knowledge articles
 * Develop communication and change strategies that support technology launches and enhancements
 * Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience
 * Analyze adoption, engagement, and training metrics to measure impact and recommend improvements
 * Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives
 * Collaborate with IT, HR, Corporate Communications, and business teams to advance digital

transformation

 * Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.
 * Leverage AI to improve knowledge management and self-service support, including identifying opportunities to make information easier for employees to find, understand, and apply.
 * Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.