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# Graduate Integrated Product Support Engineer

- **Company:** RTX Corporation
- **Location:** Great Malvern, UK
- **Experience:** Starter
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Word, Microsoft Excel, Systems Engineering, Information Systems, Microsoft Office, Microsoft PowerPoint, Software Engineering, Information Technology, Hardware Infrastructure
- **Published:** October 15, 2026
- **Apply:** https://dejobs.org/x/x/30C9B7113ECE4A22B8B846AAAA2A0899/job/

## About the Role

* A degree in a relevant engineering or IT discipline, such as Mechanical, Aerospace, Systems or Software Engineering, Computer Science, Information Technology or Information Systems.
 * A genuine interest in technology, engineering and understanding how complex systems work.
 * A proactive and inquisitive approach, with a willingness to learn, ask questions and take ownership of tasks.
 * Excellent communication and interpersonal skills, with the confidence to build relationships across the business and with customers.
 * The confidence and willingness to develop the skills needed to deliver technical training and explain information to different audiences.
 * Experience using Microsoft Office applications, particularly Word, Excel and PowerPoint.
 * The ability to obtain and maintain the relevant UK Security Check (SC) clearance required for the role., We know that graduates are at the start of their careers, so you don't need to have experience in every area. We'd particularly welcome candidates who can demonstrate:
 * Relevant work experience, such as an industrial placement, internship or other practical experience.
 * An interest in technical documentation, technical writing or creating clear and engaging training materials.
 * An interest in computer systems, software, hardware infrastructure or supporting complex technical products.
 * Experience or an interest in customer-facing technical roles, troubleshooting or providing remote technical support.
 * A willingness to develop new skills, work with different teams and build an understanding of how technology is supported throughout its lifecycle.

## Description

Supported by an experienced team, you'll gain hands-on experience and contribute to a range of activities that help our customers get the most from our technology to include:

 * Creating technical documentation: Assisting in developing clear, accurate technical manuals and supporting information in a range of formats.
 * Working across engineering teams: Collaborating with systems engineers, software engineers, programme management and other specialist teams to understand our products and support their delivery.
 * Supporting customer training: Helping develop and deliver engaging training using tools such as Microsoft PowerPoint, as well as supporting practical, on-the-job training.
 * Contributing to product support: Assisting in producing Integrated Product Support and supportability documentation, applying the knowledge and skills gained through structured training and hands-on experience.
 * Building customer relationships: Working with colleagues and customers to understand their needs and help ensure our systems are supported effectively throughout their lifecycle.

You won't be expected to know everything from day one. There will be opportunities to learn, ask questions and gradually take on more responsibility as your confidence and technical knowledge grow.

What you will learn:

This role offers a valuable opportunity to develop both your technical expertise and professional skills in a specialist engineering environment. You'll receive training on our core product, the SCi-Toolset, and the hardware infrastructure that supports it. You'll discover how complex, secure, multi-server systems are designed, configured, tested, deployed and maintained throughout their lifecycle.

As you develop there will be opportunities to travel to domestic and international customers helping you understand how our technology is used in real-world operational settings and what it takes to keep it working effectively.

Along the way, you'll develop skills in technical writing, systems support, training delivery and stakeholder management. Working closely with engineers and customers will help you build confidence in explaining technical information, solving problems and communicating with different audiences.

Most importantly, you'll develop a broad understanding of how engineering, technology and customer support come together to deliver reliable solutions. This experience will provide a strong foundation for a long-term career in Integrated Product Support, systems engineering, technical training or related engineering disciplines.