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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Specialist - Infrastructure Services - Systems - **Company:** London Ambulance Service NHS Trust - **Location:** London, UK - **Salary:** £58,133.0 - £65,261.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Microsoft Azure, Unix, Cloud Computing, Cyber Security, Databases, Data as a Services, Relational Databases, Linux, DevOps, Microsoft SQL Server, Windows Servers, User-Centered Design, Comptia Server+, Information Technology - **Published:** October 15, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5927171584 ## About the Role * Educated to degree level in IT related subject / or equivalent senior technical management experience within an IT department * Microsoft Certified Azure Database Administrator Associate or obtain qualification within 12 months * Microsoft Certified Azure Administrator Associate or obtain qualification within 8 months * CompTIA Server+ or obtain qualification within 4 months Experience Essential * Experience working in an IT development / digital services role delivering infrastructure services to support critical services and applications * Experience of relational database management systems such as * Microsoft SQL server * Experience of working with cloud platforms and virtualization Knowledge and Skills Essential * Knowledge of mission critical computer systems and relevant interfaces and the need to provide high levels of service availability in support of key business objectives * Knowledge of administering Windows Server (Active Directory) * Knowledge of installing, configuring and troubleshooting operating systems such as Unix and Linux Personal Abilities Desirable * Demonstrable awareness and commitment to contributing to the achievement of the Trusts vision, and behaviour consistent with the Trusts values. * Positive and demonstrable commitment to personal and career development by a continuous record of achievement Disclosure and Barring Service Check ## Description The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care. In order to ensure that the Trust supports the provision of digital services there are teams of subject matter experts responsible for each technical area known as Product Delivery Teams. Product Delivery Teams are responsible for the end-to-end delivery of digital products and services. Their core objectives are to design, build, test, deploy, and continuously improve digital solutions that align with Trust strategic goals, workforce efficiency and patient excellence. Teams operate within agile, DevOps and Project frameworks, promoting collaboration, rapid iteration, and responsiveness to change. Working alongside Architecture, Cyber Security, Business Analysis and Service Management to integrate with user-centric design, the Product Delivery Teams ensure digital products are not only functional but also valuable and scalable. There is a minimum 40% onsite presence required, this is subject to change in line with Trust policy and local requirements. Postholder will be required to provide out of hours support through commitment to the on-call rota Main duties of the job The Product Specialist role is a technical, lead specialist role with knowledge in their area of expertise. The role supports the Product Delivery Owner and the Senior Product Specialist in the design and delivery of solutions for the applications / systems and infrastructure within their technical area. The Product Delivery Specialist will be responsible for supporting the product delivery owner and senior product specialist in the design and delivery of technical solutions for the applications / systems and infrastructure within their technical area. * In conjunction with the Product Delivery Owner and Architecture Team develop and create new services and requests aligned to the Digital and Data strategic plan * Contribute to the specification, design, development, build, test and delivery of all services within area of expertise * Design and plan complex technical architectures and blueprints. * Provide technical knowledge and subject matter expertise advising staff across the Trust * Support the planning and delivery of LAS wide Digital and Data Services projects * Support the smooth mobilisation of new systems and technologies into day-to-day operational use. * Work with operational and corporate teams to develop and upgrade existing solutions * Proactively enhance and develop existing digital solutions. * Implement system upgrades as necessary, including comprehensive testing, ensuring disruption to service is minimised and robust contingency roll back arrangements are in place.