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# Digital Systems Manager

- **Company:** Gloucestershire Health and Care NHS Foundation Trust
- **Location:** Gloucester, UK
- **Salary:** £39,959.0 - £48,117.0
- **Contract:** Permanent contract
- **Skills:** Digital Technology, Information Technology
- **Published:** October 15, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5927183774

## About the Role

* Educated to Degree level in a relevant computing or business management discipline or equivalent level of experience
 * Specialist qualification in IM&T or IT
 * Proven experience in previous roles, together with relevant experience and evidence in system management
 * Proven organisational and project administrative skills

Experience Desirable

 * Experience of working within the NHS
 * Experience working in a team that delivers IT solutions

Disclosure and Barring Service Check

## Description

The Digital Services team is responsible for the maintenance, administration, and second line support of the HALO ITSM and to support users based at within the Trust. The Digital Systems Manager will be a key member of this team

Responsible for the management, maintenance, development and technical administration of the Trust's IT Service Management system, HALO

Provide technical support and advice to end users of all disciplines and departments.

The post holder will be part of the Digital Services team and will be expected to work closely with the other technical teams within Digital Services.

The Digital System Manager will lead and provide specialist knowledge in all areas relating to HALO including the implementation of all developments required for the business processes and arrange the necessary links with all Trust systems in accordance with the Trust's Digital Strategy.
Main duties of the job

The post holder is responsible for the smooth running and housekeeping of the HALO system.

Smooth running and housekeeping of the HALO corporate computer systems in the Trust. Assisting colleagues in the Digital Systems team with other systems managed by the team.

Responsible for providing second line support to digital system users on application and technical issues.

Contribute to the project management of future system upgrades/developments and implementations of corporate applications.

Develop the digital systems security policies and procedures in line with Trust Digital policies.

Design test plans and co-ordinate technical and user testing of new systems and processes.

Create and/or co-ordinate the writing of appropriate system functionality documentation to support the implementation of existing and new systems and processes.

Participate in data quality initiatives to improve the data on the clinical systems.

Responsible for installing software upgrades to all digital systems., Responsible for drawing up proposals and specifications during the system adaptation/design process, The post holder is responsible for the smooth running and housekeeping of the HALO system.

Smooth running and housekeeping of the HALO corporate computer systems in the Trust. Assisting colleagues in the Digital Systems team with other systems managed by the team.

Responsible for providing second line support to digital system users on application and technical issues.

Contribute to the project management of future system upgrades/developments and implementations of corporate applications.

Develop the digital systems security policies and procedures in line with Trust Digital policies.

Design test plans and co-ordinate technical and user testing of new systems and processes.

Create and/or co-ordinate the writing of appropriate system functionality documentation to support the implementation of existing and new systems and processes.

Participate in data quality initiatives to improve the data on the clinical systems.

Responsible for installing software upgrades to all digital systems.

Responsible for drawing up proposals and specifications during the system adaptation/design process