> Markdown version of [/jobs/ext/3741992-it-desktop-support-engineer-level-2-remote-onsite](https://www.wearedevelopers.com/jobs/ext/3741992-it-desktop-support-engineer-level-2-remote-onsite). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # It Desktop Support Engineer (Level 2) - Remote & Onsite - **Company:** Everise - **Location:** JaƩn, Spain (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Virtual Private Networks (VPN), Windows Remote Assistance, Office365 - **Published:** October 15, 2026 - **Apply:** https://www.buscojobs.com.es/it-desktop-support-engineer-level-2-remote-onsite-en-jaen-ID-376846875 ## About the Role You will diagnose and resolve Windows OS and MS 365 issues, manage Active Directory accounts, and support VPN and remote connectivity.The role emphasizes strong customer service, cross-functional collaboration, and adherence to SLAs across enterprise environments. Experience with remote work setups and IT asset management is a plus. #J-*****-Ljbffr ## Description Everise is seeking a skilled Level 2 Desktop Support engineer to provide advanced onsite and remote assistance for a global workforce.You will diagnose and resolve Windows OS and MS 365 issues, manage Active Directory accounts, and support VPN and remote connectivity.The role emphasizes strong customer service, cross-functional collaboration, and adherence to SLAs across enterprise environments.Experience with remote work setups and IT asset management is a plus.#J-*****-Ljbffr