> Markdown version of [/jobs/ext/3742864-information-systems-analyst](https://www.wearedevelopers.com/jobs/ext/3742864-information-systems-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Systems Analyst - **Company:** JustNurses - **Location:** Manchester, UK - **Salary:** £40,650.0 - **Contract:** Permanent contract - **Skills:** Business Systems, Information Systems, Service Development Studio, SQL Databases - **Published:** October 15, 2026 - **Apply:** https://jobs.co.uk/job/information-systems-analyst-onward--d2c46087-2e8f-4efd-9c84-336fc8c5752c ## About the Role + Be aware of ICT priorities and maintain knowledge of service delivery standards and adhere to established guidance on delivery of service., + An understanding of business applications. + Demonstrable experience of working with the Aareon ActiveH housing management system. + Be able to communicate ideas and concepts in a clear and logical manner. + Excellent problem solving skills, and able to collate evidence quickly to diagnose problems and implement solutions. + Demonstrate a desire to learn and succeed within a support environment across a large number of applications. + Understanding of the environment and practises of the housing sector. + Able to work effectively in a team to deliver against agreed targets. + Ability to develop positive relationships with colleagues and customers. Desirable * + Understanding of the Open Accounts Financial Accounting Suite. + Experience of supporting and maintaining a SQL database. ## Description This full time Information Systems Analyst post at Onward in Manchester offers a salary of £40,650. Working on a hybrid basis, splitting time between home and the office, the successful candidate provides application support, investigates and resolves system issues, and liaises with colleagues and suppliers to keep business systems reliable and effective. Duties also include supporting enhancements and helping to improve digital services continuously. Applicants must have experience using and supporting the Aareon ActiveH housing management system, together with strong problem-solving abilities and a customer-focused approach. The position sits within Onward's ICT team, supporting the organisation's commitment to positive change across its communities., At Onward, we're committed to creating positive change in our communities through the homes we provide and the services we deliver. We're looking for an experienced and customer-focused Information Systems Analyst to join our ICT team. This is a hybrid role, combining home and office working, where you'll provide application support, investigate and resolve system issues, and work closely with colleagues and suppliers to ensure our business systems remain reliable, effective and meet organisational needs. You'll also support system enhancements and contribute to the continuous improvement of our digital services. Experience of using and supporting the Aareon ActiveH housing management system is essential for this role, alongside strong problem-solving skills and a passion for delivering excellent customer service., + Provide support to the Senior Information Analyst role in the development and delivery of new functionality and upgrades to existing solutions. + Work to constantly develop and improve the effectiveness and quality of service provided to other business areas and continually build on operational relationships and operational understand. Face to Face Support * + Deliver face to face and remote technical support to colleagues Telephone Support * + Dealing with Service Desk telephone calls from colleagues and business partners in a professional manner. External Support Liaison * + Liaise effectively and professionally with external support teams in the restoration, improvement and implementation of business system applications.