> Markdown version of [/jobs/ext/3743924-it-support](https://www.wearedevelopers.com/jobs/ext/3743924-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support - **Company:** Robert Half - **Location:** Albuquerque, NM, United States - **Experience:** Experienced - **Contract:** Contract - **Skills:** Microsoft Windows, Business Software, Cyber Security, Image Management, Issue Tracking Systems, Software Deployment, Office365, Software Troubleshooting, Microsoft InTune - **Published:** October 15, 2026 - **Apply:** https://www.dice.com/job-detail/4d128ceb-1031-44bd-909a-4076a1a94871 ## About the Role Required 3 years of experience in desktop support, IT support, service desk, endpoint support, or a related technical role. Experience with workstation imaging, deployment, or hardware configuration. Familiarity with asset management processes and ticketing systems. Strong troubleshooting, organizational, and documentation skills. Excellent customer service and communication abilities. Preferred Experience working with Microsoft Intune for device management, software deployment, or endpoint support. Experience with workstation management in a Microsoft 365 environment. Experience with imaging tools and deployment platforms. Experience using ServiceDesk Plus or similar ITSM/ticketing solutions. Knowledge of Windows operating systems, Microsoft 365 applications, and endpoint management best practices., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. ## Description Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management. The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements. Key Responsibilities Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users. Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements. Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations. Assist with endpoint and workstation management within an Intune-managed environment. Maintain accurate asset inventory and device tracking records. Support software deployment and installation activities. Perform testing and quality assurance checks prior to device deployment. Document deployment activities, configurations, and inventory updates. Assist with routine service desk requests, including: o PC and laptop troubleshooting o Printer setup and support o Peripheral installation and configuration o Hardware upgrades and replacements o Basic software support Track and manage work requests through ticketing and asset management systems. Follow established IT security, compliance, and operational procedures. Other duties as needed