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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Team Lead Event Technology - **Company:** First Global Management Services - **Location:** UK - **Experience:** Expert - **Salary:** £44,322.0 - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Microsoft Excel, Artificial Intelligence, Cascading Style Sheets (CSS), Software Documentation, Computer Programming, Radio-Frequency Identification, Data Management, Eventbrite, Tools for Reporting - **Published:** October 15, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5928721124 ## About the Role * 8-10 years' related experience in Data Management and Event Technology including entry level meeting planning and coordination * Previous leadership/management experience preferred * Expert knowledge of Cvent is required * Strong data management and reporting skills, advanced Excel knowledge preferred * Advanced proficiency with platforms such as Cvent, Aventri, Certain, Aventri, Swoogo, Rainfocus, Eventbrite, SpotMe * Experience with on-demand badge printing, RFID, session scanning and lead generation * Proficient programming skills such as computer coding (HTML, CSS and/or JavaScript) * Highly motivated, able to work independently * Exhibit strong work ethic, patience and a winning attitude * Strong oral and written communication skills * Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required ## Description The Team Lead, Event Technology is responsible for overseeing the successful implementation and delivery of technology solutions across client events. Reporting to the VP, Event Technology, this role manages a team of event technology professionals, ensuring best-in-class execution, innovation, and alignment with client and business needs. The Team Lead plays a supprotive role in advancing FIRST's event technology offering, maintaining operational excellence, and supporting the adoption of emerging tools and platforms that enhance event experiences., * Serve as a senior escalation point for clients, internal teams, and direct reports across pre-event, onsite, and post-event delivery. * Consult with clients and internal stakeholders on Event Technology strategy, platform recommendations, best practices, user experience, and delivery approach for virtual, hybrid, and in-person events. * Oversee the planning, build, testing, implementation, and delivery of event registration websites, event apps, onsite registration solutions, reporting tools, surveys, and related technology platforms. * Provide hands-on delivery support when needed, including registration site and app builds, database management, communications, reporting, badge and print production, and onsite execution. * Advise and support team members through complex builds, client requirements, technical issues, and onsite delivery needs, ensuring consistent quality and timely resolution. * Establish, maintain, and communicate Event Technology best practices, workflows, SOPs, and compliance standards to support scalable and consistent delivery. * Review event technology solutions to ensure they meet client objectives, operational requirements, data needs, and attendee experience expectations. * Manage technology supplier relationships, ensuring tools, platforms, and vendor support meet delivery standards and client expectations. * Monitor emerging event technologies, platform enhancements, AI opportunities, and industry trends, sharing relevant insights and recommendations with the team and clients. * Provide management-level oversight for troubleshooting and issue resolution, escalating risks, gaps, or resource needs as appropriate. * Support hotel room block coordination and related attendee management processes as needed. * Produce and review reporting, analytics, response tracking, surveys, and post-event insights to support client decision-making and continuous improvement. Team Management * Manage, develop, mentor, and provide ongoing feedback to direct reports, supporting individual growth, performance, and career progression. * Oversee team workload, capacity, and day-to-day priorities, identifying pressure points and providing guidance or hands-on support where required. * Manage workflow and resource planning, flagging when additional scalable support is needed to maintain delivery quality. * Coordinate team coverage, vacation schedules, office presence, and administrative requirements including T&E review. * Promote clear communication across the team to support efficiency, alignment, and consistent delivery standards. * Identify and manage issues that may impact productivity, morale, service quality, or delivery outcomes. * Partner with FIRST People & Culture and/or the VP, Event Technology on company initiatives, recruiting, employee relations, and performance matters. * Lead and motivate the team to work efficiently, collaboratively, and proactively. * Ensure the team provides value for money to clients while identifying opportunities for added value, innovation, and improved ways of working. * Encourage the team to stay current on Event Technology best practices and bring forward ideas, recommendations, and creative solutions. * Ensure adherence to SOPs, compliance processes, documentation standards, event files, and recordkeeping requirements to support smooth handovers and continuity. * Lead by example, fostering a positive, solutions-focused, and accountable team environment.