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# IT Field Operations Lead

- **Company:** GovCIO
- **Location:** Herndon, VA, United States
- **Experience:** Expert
- **Salary:** $135,000.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** Network Architecture, Systems Integration
- **Published:** October 15, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3020371898-2

## About the Role

* IT field services management
 * Classified IT support operations
 * Desktop and deskside support
 * Mobility support
 * IT deployment services
 * IT asset management and inventory
 * Video conferencing and audiovisual operations and maintenance
 * Copper and fiber cabling
 * Network infrastructure maintenance
 * IT service staffing and escalation

## Description

Leads IT field support operations at TSA Freedom Center and Site W locations in classified settings. Directs help desk, deskside support, operations and maintenance, staffing, infrastructure readiness, and support for government events and exercises., * Lead IT support operations at Freedom Center and Site W.

 * Set goals and plans for major IT field support services in classified environments.
 * Direct field support activities, staffing, methods, and technical delivery.
 * Coordinate on-site support coverage, escalation, help desk, and deskside services.
 * Oversee Web
 * EOC user support, operations and maintenance, and DSRN teams.
 * Perform touch labor, system integration, cabling, troubleshooting, and event support.