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# IT Manager

- **Company:** Imperial Management Administrators Services Inc
- **Location:** Pasadena, CA, United States
- **Experience:** Expert
- **Salary:** $130,000.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Cyber Security, Information Systems, Disaster Recovery, Monitoring of Systems, Information Technology Operations, Network Architecture, Software Licensing, Software Troubleshooting, Computer Equipment, Information Technology, User Accounts
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b1206cd50dc383ad

## About the Role

* Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
 * 5-7 years of progressive IT experience, including supervisory or management experience.
 * Strong knowledge of computer hardware, software, networking, cybersecurity, and systems administration.
 * Experience managing Microsoft 365, Windows environments, user accounts, and business applications.
 * Strong troubleshooting, analytical, and problem-solving skills.
 * Excellent communication and customer service skills.
 * Ability to manage multiple priorities and meet deadlines.
 * Experience working with vendors and managing IT projects and budgets.
 * Ability to explain technical information to non-technical employees in a clear and professional manner.

Key Competencies

 * Leadership and team management
 * Problem-solving and critical thinking
 * Cybersecurity awareness
 * Project management
 * Communication and customer service
 * Organization and time management
 * Strategic planning
 * Attention to detail
 * Confidentiality and professionalism

## Description

The IT Manager is responsible for overseeing the organization's technology infrastructure, systems, security, and day-to-day IT operations. This position ensures that technology supports business operations effectively, securely, and efficiently while providing reliable technical support to employees.
Essential Duties and Responsibilities

 * Manage and oversee daily IT operations, systems, hardware, software, and network infrastructure.
 * Provide leadership and direction to IT staff and coordinate IT-related projects and priorities.
 * Maintain and troubleshoot computers, servers, networks, printers, telecommunications, and other technology equipment.
 * Manage user accounts, access permissions, passwords, and security protocols.
 * Ensure appropriate cybersecurity measures are in place, including antivirus protection, firewalls, backups, and security monitoring.
 * Develop and maintain IT policies, procedures, and standards.
 * Monitor system performance and identify opportunities for improvements, upgrades, and cost savings.
 * Manage software licensing, hardware inventory, warranties, and technology vendors.
 * Coordinate the purchase, installation, configuration, and maintenance of technology equipment and software.
 * Provide technical support and guidance to employees and ensure timely resolution of IT issues.
 * Manage onboarding and offboarding technology needs, including account creation, access changes, equipment setup, and account termination.
 * Ensure company data is appropriately backed up and protected and assist with disaster recovery and business continuity planning.
 * Maintain documentation of IT systems, configurations, procedures, and user access.
 * Evaluate emerging technologies and make recommendations regarding technology investments.
 * Work with department leaders to identify technology needs and implement solutions that improve productivity and efficiency.
 * Monitor compliance with applicable technology, privacy, and security requirements.
 * Coordinate with outside IT vendors, service providers, and consultants as needed.
 * Respond to system outages, security incidents, and other technology emergencies.
 * Establish service expectations and ensure staff receive timely and professional IT support.
 * Perform other duties and special projects as assigned.