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# Field Service Supervisor

- **Company:** Kelvion Inc.
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Microsoft Office, SAP (Applications)
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=83c1babde0f2274b

## About the Role

* Leadership and communication.
 * Customer relationship management.
 * Project planning and scheduling.
 * Ability to read technical drawings and P&IDs.
 * Microsoft Office, Outlook, Teams, SAP, M2M, and electronic reporting., * Associate degree or equivalent technical experience.
 * 5+ years industrial field service experience.
 * 3+ years leading technicians or field crews.
 * Valid driver's license.
 * Ability to obtain Passport and TWIC.

PREFERRED CERTIFICATIONS

 * OSHA 30
 * NFPA 70E
 * First Aid / CPR
 * Vibration Analysis
 * Forklift
 * MEWP
 * Rigging / Signal Person

## Description

The Field Service Supervisor provides daily leadership, development, and operational oversight for Kelvion's Field Service organization. The position maintains an active field presence while ensuring safe, efficient, and high-quality execution of installation, commissioning, warranty, preventive maintenance, troubleshooting, and repair of Air Fin Coolers, Dry Coolers, Plate Heat Exchangers, and related heat transfer equipment., * Lead, coach, and develop field service personnel.

 * Promote and enforce all Kelvion and customer safety requirements.
 * Coordinate technician scheduling and manpower planning.
 * Support commissioning, startup, preventive maintenance, warranty, outages, and emergency response.
 * Review service reports and quality documentation.
 * Develop technician training and certification plans.
 * Recruit, interview, onboard, and mentor technicians.
 * Maintain strong customer relationships and resolve escalated issues
 * Coordinate with Engineering, Sales, Quality, Manufacturing, Supply Chain, and Project Management.
 * Drive continuous improvement and monitor key performance indicators.
 * Travel between customer sites to ensure work is being completed
 * Travel approximately 50%.
 * All other duties assigned.

SUPERVISORY RESPONSIBILITIES

 * Directly supervise field personnel.
 * Assign and prioritize work.
 * Conduct performance evaluations and coaching.
 * Approve timecards, PTO, and schedules.
 * Develop succession and career development plans.