> Markdown version of [/jobs/ext/3747248-site-reliability-operations-engineer-devex-ai-automation](https://www.wearedevelopers.com/jobs/ext/3747248-site-reliability-operations-engineer-devex-ai-automation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Site Reliability Operations Engineer - DevEx / AI Automation - **Company:** BCforward - **Location:** Chandler, AZ, United States - **Experience:** Expert - **Salary:** $124,155.0 - **Contract:** Contract - **Skills:** Java (Programming Language), .NET Framework, Artificial Intelligence, Data Analysis, Automation of Tests, Bash Shell, Command-Line Interface, Cloud Computing, Cloud Engineering, Configuration Management Databases, Configuration Management, Information Systems, Continuous Integration, D3.Js, Data Presentation, Software Debugging, Linux, DevOps, Disaster Recovery, Github, Groovy, Monitoring of Systems, Identity and Access Management, Python (Programming Language), Microsoft Office, Windows Servers, NumPy, Oracle (Applications), Windows PowerShell, Systems Development Life Cycle, Reliability Engineering, Power BI, Ansible, Azure Machine Learning, Microsoft SharePoint, Software Engineering, SQL Databases, Systems Integration, Tableau (Software), Software Vulnerability Management, Scripting, Document Enterprise Platform, GitHub Copilot, Office365, Large Language Models, Mttr, Pandas, Matplotlib, Microsoft Copilot Studio, Infrastructure Automation Frameworks, Information Technology, Jenkins, Servicenow - **Published:** October 15, 2026 - **Apply:** https://www.dice.com/job-detail/908f95fe-93c4-4066-a95d-45cf1f135985 ## About the Role We are seeking a Site Reliability Operations Engineer - DevEx / AI Automation to join our dynamic team. The ideal candidate will have strong experience in site reliability engineering, incident and problem management, automation, DevOps, and AI-enabled developer platforms and a proven ability to improve reliability, availability, performance, and operational effectiveness for a Developer Experience Platform., * 5-7+ years in SRE, production operations, platform support, service management, DevOps, analytics, or related disciplines. * Demonstrated experience with major-incident management, post-incident reviews, RCA, and executive communications. * Hands-on knowledge of Microsoft 365 Copilot, GitHub Copilot, and Copilot Studio, including practical use of generative AI for engineering and operations. * Experience integrating agentic solutions using Microsoft Copilot Studio, Azure AI services, LLM APIs, Power Platform, GitHub, Python, and cloud-native automation. * Strong understanding of SDLC, SDM pipelines, DevOps operating models, CI/CD, automated build, and deployment processes. Jenkins and Ansible preferred. * Proficiency in scripting with Python, PowerShell, Bash, or Groovy and experience writing automation scripts. * Experience with Java, .NET, and Python for application development or production support, including debugging and failure analysis. * Linux and Windows Server administration, command-line proficiency, and enterprise monitoring tools experience. * Service-management platform experience such as ServiceNow for workflow and reporting, including CMDB and service metrics. * Security and access management knowledge, including vulnerability remediation, audit evidence, regulatory controls, and secure operations. * Oracle/SQL or comparable query skills for extraction, transformation, analysis, and reporting. Experience with Pandas, NumPy, Matplotlib, and Seaborn preferred. * Bachelor's or master's degree in Computer Science, Information Systems, Engineering, Data Science, Statistics, Design, or related field, or equivalent practical experience. * ITIL Foundation or higher certification. Relevant cloud, DevOps, SRE, security, or platform certifications. Preferred Skills: * Knowledge of responsible AI and enterprise governance, including data privacy, least-privilege access, content safety, prompt-injection mitigation, and compliance. * Experience with capacity, performance, availability, disaster recovery, and resilience testing practices. * Proficiency with Tableau, Power BI, D3.js, or similar for data storytelling and executive-ready reporting. * Experience leading service reviews, operational-readiness assessments, reliability initiatives, and cross-functional incident and problem management. * Working knowledge of Microsoft Office, SharePoint, and collaboration and documentation platforms. * Knowledge of user-experience design principles for dashboards, reporting, and developer-facing services. ## Description * Operate and improve the Developer Experience Platform to deliver stable, secure, and resilient services. * Lead major-incident management, drive blameless post-incident reviews, perform root-cause analysis, and track corrective actions with clear executive communication. * Advance service-management practices using platforms such as ServiceNow for workflow, reporting, CMDB, and service measurement. * Identify recurring toil and implement automation to improve MTTD, MTTR, and support efficiency. * Apply infrastructure as code, configuration management, automated testing, and release governance to reduce deployment risk. * Execute capacity planning, performance engineering, availability management, disaster recovery, and resilience testing aligned to business-continuity principles. * Partner across engineering, operations, security, and service management to deliver data-driven improvements. * Support end users through established incident, request, escalation, and service-level processes.