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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Administrator - **Company:** Cadence, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Data Analysis, Apple IOS, Apple Mac Systems, Systems Engineering, Bash Shell, Software as a Service, Cloud Computing, Web Browsers, Information Technology Operations, Python (Programming Language), Software Deployment, Software Engineering, Systems Integration, Scripting, Okta, Information Technology, Slack, Atlassian Tools, Casper Suite, Gsuite - **Published:** October 15, 2026 - **Apply:** https://www.builtincolorado.com/auth/login?destination=/job/it-operations-administrator/11691157 ## About the Role * 5+ years of experience in IT operations, systems administration, endpoint management, or technical support * Hands-on experience supporting macOS and iOS/iPadOS, including remote troubleshooting and endpoint administration, and experience with Iru/Kandji, Jamf, or a comparable MDM platform * Experience administering Okta, Google Workspace, and other modern SaaS applications, with working knowledge of SSO, provisioning, groups, and access lifecycle management, and the ability to troubleshoot across devices, browsers, identity, and integrations * Experience delivering improvements to IT systems or workflows, including assessing dependencies, testing changes, communicating employee impact, and validating results, with demonstrated ability to own complex issues independently and judge when to escalate * Experience building or adapting scripts or workflow automations to reduce repetitive work, and the ability to troubleshoot and maintain them; familiarity with GAM, APIs, or scripting languages such as Bash or Python is preferred * Clear written and verbal communication, and experience working in a distributed, fast-paced environment while explaining technical issues to employees with varying levels of technical familiarity * Experience using AI-assisted tools to improve IT workflows, with sound judgment about sensitive data, output validation, and when human review is needed ## Description You'll independently own complex issues and operational improvements from investigation through implementation. You'll combine strong technical troubleshooting with practical use of automation and AI-assisted tools to reduce manual work, improve reliability, and help employees work securely and effectively. What You'll Do * Own employee technology support from investigation through verified resolution across Slack, ticketing systems, and remote sessions; troubleshoot complex macOS, iOS/iPadOS, browser, connectivity, authentication, and SaaS issues, communicate clear next steps, and participate in the IT on-call rotation for urgent issues outside normal business hours * Manage the employee technology lifecycle, including onboarding, role changes, leaves of absence, and offboarding; coordinate timely account and access changes, device provisioning, replacements, returns, and remote logistics * Administer company endpoints through Iru/Kandji, Jamf, or a similar MDM platform; own software deployments, configuration profiles, OS update rollouts, device health, and compliance follow-up, including testing changes and resolving exceptions * Own day-to-day administration and operational health of Okta, Google Workspace, Slack, Zoom, and related SaaS platforms; troubleshoot configuration, SSO, provisioning, groups, permissions, and integrations with an understanding of downstream impacts * Maintain accurate device and application inventories, conduct access reviews, and coordinate license clean-up with application owners; apply least-privilege practices and verify that access changes are complete * Build, test, document, and maintain scripts and workflow automations, using administrative tools and AI-assisted tooling to reduce repetitive work and improve reliability; validate AI-generated outputs, protect sensitive data, and ensure automations have monitoring, failure handling, and clear ownership * Independently identify recurring issues, prioritize improvements, and drive changes from investigation through pilots, employee communications, deployment, and validation; measure results, plan for recovery, and maintain practical runbooks and self-service guidance while coordinating with IT Engineering, Security, People, and business teams, Manage healthcare revenue cycle activities including billing, collections, claims, accounts receivable, denials, payer follow-up, reconciliations, and reimbursement analysis. Support outsourced client engagements, improve operational workflows, communicate with clients, and provide guidance on revenue cycle best practices. Use EHR systems, payer portals, clearinghouses, and Microsoft tools while coordinating domestic and offshore teams and managing multiple client engagements. Top Skills: Billing SoftwareCernerClearinghousesEclinicalworksEhr SystemsEpicMeditechMicrosoft ToolsPayer Portals Atlassian Solution Sales Center of Excellence, Teamwork Collection 10 Minutes Ago In-Office or Remote USA Entry level Entry level Cloud * Information Technology * Productivity * Security * Software * App development * Automation Lead global mid-market sales performance and revenue growth for Atlassian's Teamwork Collection. Develop operating plans, strategic sales plays, inspection rhythms, and scalable go-to-market execution. Partner across sales, SDR, channel, demand generation, product, and marketing teams to increase pipeline, accelerate deal velocity, and expand market presence. Enable account executives and sales managers through field readiness, onboarding, and clear positioning of collaboration and AI solutions. Top Skills: AIEnterprise Saas Atlassian Principal Analyst, Sales Strategy & Operations 10 Minutes Ago In-Office or Remote Expert/Leader Expert/Leader Cloud * Information Technology * Productivity * Security * Software * App development * Automation Partners with Sales leadership to analyze business performance, identify risks and opportunities, and improve go-to-market execution. Leads forecasting, pipeline and business reviews, strategic initiatives, annual planning, and operational improvements. Collaborates with Finance, Analytics, Compensation, Enablement, Systems, and Operations teams on capacity, territories, quotas, coverage, and investment decisions. Builds scalable, automated processes and drives cross-functional alignment and accountability. What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute