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# Production Support Engineer

- **Company:** Everforth Apex
- **Location:** Chandler, AZ, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, JIRA, CA Workload Automation Ae, Unix, Mobile Application Software, Python (Programming Language), Oracle (Applications), PL-SQL, SQL Databases, Tableau (Software), Splunk, Servicenow
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/42a35278-a72d-48bb-9d85-18f83a4b6681

## About the Role

Experience: 3 to 5 years of overall experience in a production support environment.

Technical Skills: Oracle/PL SQL, Unix/Linux, Autosys, JIL script, and basic knowledge of Windows/networking.

Preferred Qualifications

 * Experience with Splunk, ServiceNow, and mobile application support.
 * Proficiency in Python, Jira, Tableau, and SQL.
 * Knowledge of automation skillsets.

## Description

We are seeking a Network / System Engineer to perform Level two production support tasks. The role involves working within a global team, providing on-call support to triage problems, and coordinating with various support teams across the organization. This position requires strong analytical, troubleshooting, and communication skills to manage incidents, problems, and changes effectively., * Provide Level two production support and manage related tasks.

 * Handle on-call responsibilities for triaging problems and coordinating with support teams.
 * Execute activities related to incident management, problem management, and change management.
 * Work with Oracle/PL SQL, Unix/Linux, Autosys, and JIL scripts.
 * Utilize networking and Windows basics for troubleshooting and support.
 * Collaborate with a global team, demonstrating effective communication and interpersonal skills.