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# IT Specialist

- **Company:** Tandym Tech
- **Location:** Winter Garden, FL, United States
- **Contract:** Contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Microsoft Outlook, Computer Networks, Wireless Access Point, Wi-Fi Technology, Tablet Computers, Information Technology
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/60104db3-1504-423c-a6ae-f8f2d344d713

## About the Role

* Associate's degree in Computer Science, Information Technology, or a related field; or successful completion of an IT-related Technical or Trade program; or a High School Diploma / GED with 1 year of relevant IT support experience
 * CompTIA A+ or Microsoft 365 Fundamentals (MS-900) certification is required at hire or must be obtained within 12 months of employment
 * Working knowledge of Microsoft Windows and Apple macOS environments, Microsoft 365, Outlook, Teams, mobile device support, printer and scanner configuration, audio-visual equipment, basic LAN and Wi-Fi networking concepts, and help desk ticketing systems

Desired Skills:

 * Experience supporting mobile device management, Entra ID, or Desk 365
 * Experience working in an environment with occasional after-hours support or on-call rotation

## Description

A professional services organization in Florida is seeking an IT Specialist to provide hands-on Tier 1 and routine Tier 2 technical support for end users and IT equipment., * Resolve Tier 1 and routine Tier 2 help desk tickets in line with service-level expectations

 * Install, image, configure, and maintain end-user devices and equipment, including laptops, desktops, tablets, mobile phones, printers, scanners, badge readers, wireless access points, and conferencing equipment
 * Provide audio-visual and conferencing setup and support for meetings, board sessions, and training events
 * Maintain accurate IT asset inventory, documentation, and issue resolution records
 * Support user onboarding, account setup, equipment issuance, user training, and escalation of complex issues to senior IT staff