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# Application Support Engineer

- **Company:** Kforce Inc.
- **Location:** Westerville, OH, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Data Analysis, Software Applications, Software as a Service, Cloud Engineering, Disaster Recovery, Linux Servers, Release Management, Software Engineering, Product Software Implementation Methods, SQL Databases, 3-tier Architectures, Servicenow
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/307ff955-2e86-4fac-b8aa-a7937be678c8

## About the Role

* 2+ years of Blue Yonder WMS experience
 * Experience with incident management platforms like ServiceNow
 * Familiarity with cloud-native architecture and deployment models
 * Proficiency in SQL for data analysis and diagnostics
 * Ability to interpret logs and perform root cause analysis

## Description

Kforce has a client that is seeking an Application Support Engineer in Westerville, OH., * Implementation of software applications and the support, administration, and maintenance of existing software applications

 * Provides documentation and training for existing applications when required
 * Participates and has the ability to provide leadership for disaster recovery exercises
 * Performs application development tasks when needed for root cause resolution while keeping within established development standards
 * Collaborates with principal support roles team leads, and mentors junior staff as needed
 * Attends status meetings and/or regularly communicates progress against support activities
 * Install of software for primary WMS or related solutions and holding CAB meetings with multiple departments for release management
 * Develops new solutions to improve performance needs for the team and customers
 * Provide Tier 2 support for Manhattan Active Warehouse Management (MAWM)
 * Coordinate with Tier 1 and Tier 3 teams for incident resolution and escalation
 * Support MAWM modules including Receiving, Picking, Packing, Shipping, and Labor Management

Primary Duties:

 * Support of Centiro SaaS-based transportation and carrier management system, including configuration, integration, and troubleshooting of outbound shipping workflows
 * Support of multiple Windows/Linux Server-based peripheral systems
 * Support management of multiple SaaS peripheral solutions