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# Technical Support Engineer L3

- **Company:** Cma Small Systems Ab
- **Location:** Vitoria-Gasteiz, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Services, Confluence, JIRA, Bash Shell, Unix, CentOS, Computer Literacy, System Configuration, Oracle Data Guard, Linux, Fault Tolerance, Windows Servers, Oracle Databases, Oracle (Applications), Oracle Rac, Windows PowerShell, Red Hat Enterprise Linux, Solaris (Operating System), PL-SQL, SQL Databases, Subversion, System Software, Oracle Linux, Scripting, Git, Database Replication, Grpc, Docker, Vmware, Crud, Microservices
- **Published:** October 15, 2026
- **Apply:** https://www.buscojobs.com.es/technical-support-engineer-l-3-en-vitoria-ID-376332904

## About the Role

Experience in customer support for application systems, including working with Service Desk tools, understanding ITIL principles, and prioritizing tasks
Experience in the banking sector would be an advantage
Understanding of the key principles and concepts of the securities market (knowledge of relevant terminology in English would be an additional advantage)
Basic knowledge of computer networks
Experience with various operating systems: Windows Server, Linux (RHEL, CentOS, Oracle Linux), and Solaris
Experience administering Windows Server, Linux, and Solaris
Knowledge of scripting languages (Bash, Batch, PowerShell)
Experience with Git
Experience with SQL, including writing and analyzing CRUD queries and analyzing query execution plans
Hands-on experience with Docker and microservices
Understanding of REST/gRPC, messaging queues, retries/timeouts, and basic fault-tolerance principles
Experience with data replication tools (Oracle Data Guard, Oracle GoldenGate) is desirable
Experience with Oracle RAC is desirable
Experience with Jira, Confluence, SVN, VMware, PL/SQL Developer, and similar tools would be an advantage

## Description

Providing technical support and maintenance for payment and securities depository system projectsConfiguring, setting up, and installing systemsTroubleshooting issues by analyzing application and system software logs (Oracle DBMS, Windows, Linux, UNIX)Preparing installation packages for delivered software (releases, release notes, RPM)Updating and preparing software installation documentationCollaborating with testing, business analysis, and development teamsActively participating in the implementation of new systems at all stages (installation, training, testing)WHAT WE EXPECT FROM THE CANDIDATEExperience and knowledge:Experience in customer support for application systems, including working with Service Desk tools, understanding ITIL principles, and prioritizing tasksExperience in the banking sector would be an advantageUnderstanding of the key principles and concepts of the securities market (knowledge of relevant terminology in English would be an additional advantage)Basic knowledge of computer networksExperience with various operating systems: Windows Server, Linux (RHEL, CentOS, Oracle Linux), and SolarisExperience administering Windows Server, Linux, and SolarisKnowledge of scripting languages (Bash, Batch, PowerShell)Experience with GitExperience with SQL, including writing and analyzing CRUD queries and analyzing query execution plansHands-on experience with Docker and microservicesUnderstanding of REST/gRPC, messaging queues, retries/timeouts, and basic fault-tolerance principlesExperience with data replication tools (Oracle Data Guard, Oracle GoldenGate) is desirableExperience with Oracle RAC is desirableExperience with Jira, Confluence, SVN, VMware, PL/SQL Developer, and similar tools would be an advantageWHAT WE OFFERFully remote work from anywhere in the worldFlexible start of the working day, taking GMT-3/-4 time zones into accountNew corporate equipmentContinuous development of professional skills and personal competenciesA clear and efficient onboarding process with support from an engaged mentor#J-*****-Ljbffr