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# Data Center Operations Lead

- **Company:** BCforward
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $72,800.0 - $83,200.0
- **Contract:** Contract
- **Skills:** Data Centers, Data Center Infrastructure Management (CIM), Disaster Recovery, Monitoring of Systems, Server Administration, Enterprise Data Management, System Availability, Software Troubleshooting
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/e412c83a-c551-40f5-aa9b-c6700db022e2

## About the Role

We are seeking a Data Center Operations Lead to join our team. The ideal candidate will have strong experience in data center infrastructure operations, rack and stack, structured cabling, and hardware deployments and a proven ability to ensure high availability, operational reliability, and process standardization across mission-critical facilities., * 7+ years of data center operations and infrastructure support experience.

 * Hands-on expertise with rack and stack, structured cabling, and hardware deployment.
 * Knowledge of server, storage, network, and power infrastructure.
 * Experience supporting enterprise data center environments.
 * Understanding of physical security, cooling, power distribution, and environmental monitoring.
 * Experience coordinating with vendors and managing maintenance activities.
 * Strong troubleshooting, organizational, and communication skills.
 * Ability to work independently in a fast-paced mission-critical environment.

Preferred Skills:

 * Experience in enterprise or hyperscale data center environments.
 * Familiarity with ITIL processes and change management practices.
 * Knowledge of DCIM tools, asset management systems, and infrastructure monitoring platforms.
 * Experience with data center migration, consolidation, or modernization initiatives.

## Description

* Lead and execute rack and stack activities for servers, storage, network, and security devices.
 * Oversee structured cabling, cable management standards, labeling, and documentation.
 * Manage installation, relocation, decommissioning, and inventory tracking of data center equipment.
 * Ensure adherence to data center standards, procedures, and best practices.
 * Serve as primary on-site contact for infrastructure support and operational issues.
 * Perform and coordinate first-level troubleshooting for server, storage, network, power, and environmental incidents.
 * Coordinate with engineering teams, vendors, and OEMs for advanced issue resolution and support upgrades, refreshes, and migrations.
 * Monitor environmental conditions including power, cooling, humidity, and physical security.
 * Coordinate planned maintenance with facility and vendor teams and ensure operational readiness.
 * Support disaster recovery and business continuity readiness activities.
 * Manage vendor relationships, deliveries, installation schedules, and maintenance windows while ensuring SLAs are met.
 * Provide operational status updates to infrastructure and leadership teams.
 * Maintain accurate documentation, asset inventories, rack layouts, and cabling diagrams.
 * Develop and standardize operational procedures and runbooks and drive process improvements.
 * Lead on-site activities, provide technical guidance, mitigate risk, and support capacity planning and expansion projects.