> Markdown version of [/jobs/ext/3751529-jr-system-administrator](https://www.wearedevelopers.com/jobs/ext/3751529-jr-system-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Jr System Administrator

- **Company:** Parsons Corporation
- **Location:** Reston, VA, United States
- **Experience:** Starter
- **Salary:** $74,800.0 - $130,900.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Configuration Management, CompTIA Security+, Issue Tracking Systems, Information Technology Operations, Microsoft Office, Microsoft PowerPoint, SAP (Applications), SAP Security, Computer Network Technologies, Tactics, Techniques and Procedures (TTPs), Information Technology, Patch Management, 3-tier Architectures
- **Published:** October 15, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9241588/jr-system-administrator

## About the Role

* Must have a bachelor's degree in Computer Science, Engineering, or a related technical field from an accredited university, with 1-4 years of relevant experience; additional experience may be considered in lieu of a degree.
 * Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI)
 * Willingness to submit to a Counterintelligence polygraph to achieve SAP security Clearance upon hire
 * Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification e.g., CompTIA Security+
 * Must have the ability to work in a fast paced, dynamic environment, and effectively interact with numerous DoW, military/civilian personnel, and industry partners
 * 100% onsite is required in Reston, VA with additional support at alternate sites including Chantilly, Crystal City, and Pentagon as needed.

Desired Skills:

 * Familiar with basic network troubleshooting skills.
 * Knowledge of Networking technologies, Ports, Protocols, and services.
 * Understanding of patch management processes and ensuring systems remain compliant with security requirements
 * Experience with configuration management and asset management responsibilities.

## Description

Our team is seeking a Jr System Administrator with a strong Tier 1 focus. In this role, you will support day-to-day IT Operations (Ops) by resolving customer issues related to Information Technology systems. You will serve as the first line of defense for the IT Ops Team, troubleshooting and resolving account management issues, hardware and basic system issues, and escalating as appropriate. Responsibilities include maintaining IT systems, following established standard operating procedures, and ensuring continued system performance. You will also install, update, and verify the functionality of operating systems to support overall system integrity and efficiency. This position will support activities within Special Access Programs (SAPs) supporting Department of War (DoW) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" onsite support for Collateral, Sensitive Compartmented Information
(SCI) and Special Access Program (SAP) activities.

Required Skills:

 * Provides Tier 1 Service Desk problem identification, diagnosis, and resolution of problems.
 * Provides support for escalations to Tier 2 and Tier 3, ensuring timely communication of status updates to leadership and customers.
 * Provides technical support and guidance to all users including account management.
 * Proficiency with ticketing systems for tracking and managing user support requests.
 * Creates and tracks incident tickets to resolution.
 * Escalates and routes incident tickets to the proper groups to resolve issues.
 * Relies on knowledge and professional judgment to achieve objectives; highly self-motivated.
 * Strong ability to produce and maintain varied technical documentation including Service Desk Standard Operating Procedures (SOP)
 * Track metrics for incident tickets and watch for trends.
 * Troubleshoot hardware/software interface and interoperability problems.
 * Work as part of a security incident response team as needed.
 * Familiar with COMSEC requirements and procedures.
 * Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
 * All other tasks as assigned by the IT Ops manager.
 * Follow Operations and Maintenance (O&M) and build Tactics, Techniques and Procedures (TTPs) and Standard Operating Procedures (SOPs) for service desk performance