> Markdown version of [/jobs/ext/3753153-lead-office-technician](https://www.wearedevelopers.com/jobs/ext/3753153-lead-office-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Office Technician - **Company:** Mantech International Corporation - **Location:** Albuquerque, NM, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Issue Tracking Systems, Network Troubleshooting, Remote Service Software, Information Technology - **Published:** October 15, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9240469/lead-office-technician ## About the Role * Bachelor's degree with 10+ years of experience in IT and field/user support roles; or an Associate degree with 12+ years of experience; or 14+ years of relevant experience. * Possesses and applies comprehensive knowledge across key tasks and high-impact assignments within the IT domain. * Excellent technical knowledge of hardware, software, and network troubleshooting, including experience with IT equipment setup and maintenance. * Proficiency in remote support tools and ticketing systems with a willingness to travel extensively for field office support. * Possess and maintain relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. * Must maintain a DoD 8140 IAT Level II certification to meet security and baseline requirements. Preferred Qualifications: * Familiarity with the USACE IT environment, regulatory requirements, and specific IT best practices. Clearance Requirements: * Must have a current/active secret clearance. Physical Requirements: * The person in this position must be able to travel 75% of the time. ## Description Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation's toughest challenges., * Providing on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks. * Providing technical leadership on major tasks or technology assignments while directing and controlling field activities for assigned areas. * Directing and controlling field activities for assigned areas to ensure all technical requirements and project objectives are met. * Functioning as a technical expert across multiple project assignments to deliver world-class IT services and responsive customer support. * Delivering vital solutions that strengthen the IT foundation with secure, innovative, and modernized technological solutions for the USACE. * Interfacing with senior management to discuss methods and staffing to ensure technical requirements and mission goals are achieved. * Establishing goals and plans that meet project objectives while supervising team members as necessary.