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# Associate Professional Services Consultant

- **Company:** Nexthink, Inc.
- **Location:** San Antonio, TX, United States (Remote available)
- **Experience:** Starter
- **Salary:** $50,000.0 - $83,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Analysis, Application Performance Management, Information Technology Operations, User Environment Management, Scripting
- **Published:** October 15, 2026
- **Apply:** https://www.thejobnetwork.com/job/40d10523-35d0-402d-86a3-0bb2703f6bdb/associate-professional-services-consultant

## About the Role

* Customer-First Mindset: You genuinely care about solving customer problems and are energized by direct customer interaction

 * Service Orientation: You take ownership, follow through, and measure success by customer outcomes

 * Technical Curiosity: You're comfortable troubleshooting, learning quickly, and diving into technical details

 * Communication Skills: You can explain technical concepts clearly to non-technical audiences and listen actively to customer needs

 * Growth Mindset: You embrace learning, welcome feedback, and see challenges as opportunities to develop

Qualifications

 * 1-2 years of IT, technical support, or business-focused technology experience (consulting, support, IT operations, systems administration, etc.)

 * Hands-on familiarity with DEX (Digital Employee Experience) concepts as a user-you understand how endpoint and application performance impacts employees

 * Baseline EUC (End-User Computing) knowledge at any level-whether Windows, endpoint management, or basic system support

 * Proven ability to communicate technical information clearly to business and IT stakeholders

Nice to Have (We Can Train the Rest)

 * Customer-facing consulting or advisory experience

 * Prior consulting, PSA tools, or project management exposure

 * Scripting or API integration experience

 * Experience with analytics or data interpretation

## Description

Customer Engagement & Consulting

 * Partner with customer teams to understand their business challenges and define how Nexthink solves them

 * Lead workshops and consultative sessions that build trust and position you as a knowledgeable, customer-focused resource

 * Translate customer needs into clear, actionable use cases and solution designs

 * Guide customers through adoption, ensuring they realize measurable value from Nexthink

Technical Execution

 * Configure and deploy Nexthink solutions aligned with customer requirements and best practices

 * Build dashboards, investigations, alerts, and automations that deliver business impact

 * Analyze endpoint data to generate insights and optimize solutions

 * Troubleshoot issues using structured problem-solving methods-with mentorship and resources behind you

 * Document configurations and solution designs clearly for customer knowledge transfer

Growth & Collaboration

 * Learn from seasoned consultants through direct collaboration, pair engagements, and mentorship