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# Digital Product Owner AIRBUS

- **Company:** Strato Personal GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** JIRA, Program Optimization, Cyber Security, Custom Software, Data Governance, DevOps, Monitoring of Systems, Information Technology, Gsuite, Zendesk
- **Published:** June 4, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=b5d3d77dfea7a746

## About the Role

Do you have experience in Project management?, * Completed studies in the field of Project Management, Computer Science or Business Informatics

 * Professional experience in the field of IT, Customer Service, Change Management, Project Management and Aerospace
 * Knowledge in using Google Workspace and Jira
 * Fluent in English

## Description

* Translate customer service strategy into actionable technical roadmaps and delivery plans for the Freshdesk platform
 * Own and prioritize the Freshdesk product backlog, including feature development, omnichannel integrations, and platform optimization
 * Lead internal and external development teams to deliver high-quality releases, custom applications, and reliable ticketing operations
 * Drive Freshdesk administration, DevOps, workflow automation, system monitoring, SLA management, incident handling, and self-service solutions
 * Collaborate with cross-functional stakeholders while ensuring compliance with cybersecurity, GDPR, and data governance requirements


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