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# Lab Support Technician I- Lab Support Services

- **Company:** University of Arkansas
- **Location:** Little Rock, AR, United States
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Intelligence Analysis, Epic ECSA
- **Published:** October 15, 2026
- **Apply:** https://diversityjobs.com/career/18641185/Lab-Support-Technician-I-Lab-Support-Services-Arkansas-Little-Rock

## About the Role

* High School, GED or formal education equivalent
 * Ability to follow oral instruction, read and write.
 * Computer/basic keyboard skills.
 * Telephone etiquette skills.
 * Must have excellent customer service skills., * 1 year of experience in a clinical laboratory.

## Description

* Receives specimens from all sources and verifies that specimens are properly collected and labeled.
 * Ensure test is received in the correct tube type.
 * Sorts all specimens and place them in the proper racks or bucket to be received.
 * Load racks on the appropriate automation line to be received in and tested.
 * Scan specimens into the EPIC system and re-label the specimens as needed.
 * Enter orders into EPIC through requisition entry for all outside institutions.
 * Process add-on test.
 * Answers phone calls concerning results, faxing reports, specimen collection and ordering test.
 * Process timed urine specimens.
 * Reconcile packing list.
 * Process Reference, VA and ACH specimens.
 * Process mail-in specimens.
 * Scan requisitions received with labs from institutional accounts into EPIC.
 * Call critical results as needed.
 * Fill out all Safety Intelligence reports and deliver to the Core Lab Manager.
 * May perform other duties as assigned.