> Markdown version of [/jobs/ext/3754787-it-support](https://www.wearedevelopers.com/jobs/ext/3754787-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support

- **Company:** MEDPACE
- **Location:** Cincinnati, OH, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Active Directory, Adobe Creative Cloud, Software Applications, Software as a Service, Information Systems, Microsoft Office, Office Suite, Peripherals, Computer Equipment, Information Technology
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/5d803d1a-ca44-4209-b483-6d73ac10846c

## About the Role

* Bachelor's degree in Information Systems, Information Technology or other IT related field
 * 1+ years of experience in a Help Desk or IT Support type role
 * Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus

## Description

Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization., * User account administration for network, e-mail, and other applications

 * Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
 * Research and resolve technical problems of equipment and software applications
 * Respond to tickets, telephone calls, e-mails, and requests for technical support
 * Document, track, and monitor problems to ensure timely resolutions
 * Testing of new technology and applications