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# Salesforce Administrator

- **Company:** Capital Rx, Inc.
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $95,200.0 - $119,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Cloud Computing, Data Architecture, DevOps, Cloud Services, Salesforce.Com, Systems Architecture, GitHub Copilot, Claude Code, Technical Debt, Salesforce Sales Cloud, Api Management
- **Published:** October 15, 2026
- **Apply:** https://diversityjobs.com/career/18634061/Salesforce-Administrator-North-Carolina-Charlotte

## About the Role

* An optimal candidate will have one or more of these Salesforce certifications or the commensurate practical experience:
 + Salesforce Advanced Administrator
 + Salesforce Certified Cloud Consultant
 + Salesforce Certified Business Analyst
 * These Salesforce certifications are highly desirable for this candidate as well:
 + Salesforce Identity and Access Management Architect
 + Salesforce Sharing and Visibility Architect
 + Salesforce Development Lifecycle & Deployment Architect
 + Salesforce Certification Integration Architect
 + Salesforce Certified Data Architect
 + Salesforce Certified System Architect
 * Of course, very strong preference will be shown to any candidates with this certification:
 + Salesforce Certified Technical Architect
 * 5+ years of experience as a Salesforce architect, administrator or engineer.
 * 5+ years of experience with user, profile, and permission set management.
 * Understanding of relational databases and SQL.
 * Experience with Agile methodologies.
 * Ability to work in cross-functional teams.
 * Extreme attention to detail and highly organized.
 * Strong written and verbal communication skills.
 * The desire to learn constantly and dive into new areas with unfamiliar technologies.
 * Preference for those who have worked in the health care industry with a strong preference for Pharmacy Benefit Management expertise.
 * Any/all System Engineer, System Administrator, or DevOps experience outside of Salesforce, would be valuable for this role and would be given preference.
 * Strong preference for experience with AI assisted development(Claude Code, Github Copilot, etc)

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

## Description

In the role, you will be responsible for key activities associated with administering and engineering solutions on Salesforce Cloud.In this role, you will operate as a member of the IT Process Engineering team, and collaboratively manage a platform primarily utilized by our Sales, Customer Care, and Operations teams.

This role will drive change in a 24/7/365 Salesforce Cloud environment while accounting for the uptime requirements of the platform stakeholders.

Position Responsibilities:

 * Act as subject matter expert in our Salesforce landscape and product use, including Sales Cloud, Service Cloud, and Community Cloud.
 * Assist partner teams in shaping their roadmap on the Salesforce platform.
 * Act as subject matter expert on the IT Process Engineering team, for any/all Salesforce-related tasks and responsibilities.
 * Partner with Sales Operations and Development teams to manage platform lifecycle and ensure process and procedure alignment across the organization.
 * Identify and clean up existing technical debt in the platform.
 * Audit, document, and review permissions/roles in Salesforce as needed for compliance needs. Or build a methodology and frameworks to automate the above.
 * Work to keep API integrations and installed apps, up to date and documented as needed.
 * Collaborate with partner support teams to remediate production issues that impact service, revenue, or fulfillment teams with high urgency.
 * Collaborate with support teams to streamline and modernize deployment methodologies and processes.
 * Collaborate with coworkers to develop integrations with other similar tools, to drive cost engineering efforts and right-size workloads for cases where Salesforce is not the optimal solution.