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# Implementation Consultants

- **Company:** STAM ENTERPRISES, INC.
- **Location:** Mountain View, CA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $80,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Virtual Agents, GPT
- **Published:** October 15, 2026
- **Apply:** https://www.stampli.com/careers/co/mountain-view-ca/13.A60/implementation-consultant/all/

## About the Role

* 1+ year of customer facing experience, combined with a foundation in ERP, accounting, accounts payable, or procure to pay gained through a relevant degree or hands on professional experience
 * An educational or professional foundation in accounting, accounts payable, ERP software, financial operations, procurement, or a related area. Candidates may qualify through relevant work experience or a degree in accounting, finance, or a related field
 * Hands-on experience or curiosity and enthusiasm for learning accounts payable, procure to pay processes, and ERP systems such as NetSuite, Sage, or similar platforms, with the ability to understand how systems, data, and workflows connect
 * Demonstrated success leading implementations in multi-stakeholder environments, including working with both operational teams and executive-level contacts
 * Ability to confidently facilitate customer conversations where time is constrained and outcomes matter, guiding discussions toward decisions, next steps, and measurable results
 * Strong project management skills with a disciplined approach to prioritization, follow-through, and driving work to completion
 * Consultative mindset with the ability to balance customer needs, product capabilities, and best practices to deliver scalable solutions
 * Excellent customer-facing communication skills, with a focus on clarity, empathy, and building trust during high-impact moments
 * Comfort working cross-functionally with Sales, Product, Support, and Customer Success, advocating for customers while minimizing friction and noise
 * Ability to operate effectively in fast-moving, ambiguous environments where products, processes, and priorities evolve
 * Proactive, solution-oriented approach with a strong sense of ownership and accountability for outcomes

## Description

As an Implementation Consultant at Stampli, you will lead customers through successful onboarding, acting as a trusted advisor during one of the most critical phases of their journey. You will own implementations end-to-end, from kickoff through Go Live, ensuring customers are set up for long-term success across their ERP and Procure-to-Pay workflows.

This is a hands-on, consultative role focused on discovery, solution design, configuration, and execution. Success is measured by implementation quality, customer adoption at go-live, and the ability to navigate complexity with confidence and clarity.

Implementation Consultants at Stampli are experts in process, systems, and best practices, and they are expected to guide customers decisively, even when that means challenging existing workflows and pushing customers to reach their go live on time., * Lead in-depth discovery sessions to understand customer business processes, ERP environments, and AP workflows

 * Ask thoughtful, probing questions to uncover both stated requirements and underlying needs
 * Document current-state processes and design future-state solutions aligned to Stampli best practices
 * Translate customer goals into clear implementation plans and configuration decisions

Implementation Ownership

 * Own customer onboarding from kickoff through go-live, ensuring projects stay on track, and aligned with business goals
 * Configure Stampli to support customer workflows while balancing flexibility with scalability
 * Proactively identify risks, dependencies, and gaps, and drive resolution before they impact delivery
 * Maintain ownership through the post go-live stabilization period, ensuring adoption, issue resolution, and a strong foundation for long-term success

Consultative Guidance & Best Practices

 * Confidently recommend and advocate for best practices, even when they differ from a customer's current approach
 * Set clear expectations around product capabilities, limitations, and timelines
 * Help customers understand the "why" behind implementation decisions to drive adoption and trust
 * Think creatively and propose multiple solution paths and recommend the most viable option

Stakeholder Management & Communication

 * Build strong relationships through clear, timely, and professional communication
 * Effectively manage multiple stakeholders across accounting, IT, and leadership teams
 * Lead customer meetings with confidence, structure, and clear next steps
 * Stand firm when necessary while ensuring all parties walk away aligned and satisfied
 * Escalate and collaborate appropriately when issues arise

Cross-Functional Collaboration

 * Partner closely with Customer Success to ensure smooth handoff post go-live
 * Surface recurring implementation challenges, product gaps, and process trends to appropriate teams