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# Enterprise Messaging Persistent Chat Engineer

- **Company:** BCforward
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $146,078.0
- **Contract:** Contract
- **Skills:** Agile Methodology, JIRA, Cloud Computing, Linux, Instant Messaging Technology, MySQL, Red Hat Enterprise Linux, Secure Messaging, Software Deployment, Toolchain, Atlassian Tools
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/d7775519-64af-45c5-84ed-0854935dc791

## About the Role

We are seeking a Enterprise Messaging Engineer / Persistent Chat Platform Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise engineering, persistent chat platforms on Linux, and Agile toolchains and a proven ability to design, deploy, and transition secure messaging services into operations., * Enterprise-level engineering experience, preferably within financial institutions. [Must Have]

 * Hands-on expertise with persistent chat applications such as Mattermost or Rocket.Chat hosted on Linux. [Must Have]
 * Proficiency with Agile tools, specifically Jira.
 * Exceptional documentation and problem-solving skills with clear written and verbal communication.
 * Experience with cloud-enabled instant messaging platforms such as Symphony, Microsoft Teams, or Slack.
 * Experience deploying applications to mobility frameworks including MAM and MDM.
 * Ability to work as a team player with individual accountability for deliverables.
 * Proactive risk identification, mitigation, and resolution.
 * Tenacity and curiosity in developing new products.
 * Experience level: 5+ years in relevant engineering roles.

Preferred Skills:

 * Red Hat Certified System Administrator (RHCSA). [Nice to Have]
 * MySQL database administration or development experience. [Nice to Have]

## Description

* Act as liaison with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements.
 * Manage workbooks and track delivery through Product JIRAs within Agile processes.
 * Develop low-level designs that meet bank requirements and security demands.
 * Deploy and validate low-level environments for new and existing services.
 * Create comprehensive documentation and host training sessions to support transition into operations.
 * Conduct advanced product testing and drive continuous improvements.
 * Own the accuracy and completeness of all technical documentation.
 * Review requirements for technical feasibility and represent technical needs for new service deployments.
 * Participate in regular backlog grooming and feature release planning meetings.
 * Ensure decommissioning of all non-strategic social and chat products from the enterprise.