> Markdown version of [/jobs/ext/3758757-help-desk-technician](https://www.wearedevelopers.com/jobs/ext/3758757-help-desk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Technician - **Company:** Sigma Systems Inc. - **Location:** Aurora, CO, United States - **Experience:** Starter - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Issue Tracking Systems, Microsoft Software, Networking Basics - **Published:** October 15, 2026 - **Apply:** https://www.careerjet.com/jobad/usf61b07327a557b7041925de3828a76a7 ## About the Role * 1 - 2 years of HelpDesk experience * Experience using Active Directory to manage accounts * Basic troubleshooting skills for Windows and Apple computers * Basic troubleshooting of mobile devices Basic network troubleshooting skills * Experience trouble shooting issues remotely * Basic troubleshooting skills of common Microsoft applications * Experience with using ticketing systems * Able to type a minimum of 20 words per minute * Able to write, * High school diploma or equivalent * At least one Comptia or Microsoft certification or other relevant IT certification * Experience with Active Directory Sigma Systems, Inc.