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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT - **Company:** The Waste - **Location:** Gainesville, GA, United States - **Experience:** Experienced - **Salary:** $120,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Backup Devices, Business Software, Business Systems, Cloud Computing, Cyber Security, Document Management Systems, Disaster Recovery, Multi-Factor Authentication, Netsuite, Routing, Power BI, Cloud Services, Microsoft SharePoint, Software Vulnerability Management, Automated Data Processing (ADP), Data Logging, HR Software, Information Technology, Hubspot - **Published:** October 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1bac2e03c7e29719 ## About the Role * Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. * 7+ years of progressive IT experience, including 3+ years leading IT teams. * Hands-on experience across infrastructure, networking, cloud, and endpoint management, and with building or maintaining a cybersecurity program. * Experience owning enterprise business applications (ERP, CRM, or similar) and working with business stakeholders on process and reporting. * Experience managing vendors, contracts, and budgets. * Ability to travel regularly within the Southeast. Preferred: * Experience integrating acquired businesses (IT due diligence, migrations, cutovers). * Experience in waste management, transportation, logistics, or fleet operations. * Experience with NetSuite, Soft-Pak, Fleetio, HubSpot, or ADP. * Microsoft 365, Azure, SharePoint, and Power BI experience. * Relevant certifications such as CISSP, CISM, ITIL, PMP, or Azure certifications. ## Description This is a working leadership role. You will lead a small team of two IT staff plus a group of third-party providers, and you will be expected to roll up your sleeves on infrastructure, security, and systems work while also setting direction, managing budgets, and building the processes that let a small team support a growing, multi-location business, serving approximately 600 employees and 13 locations and growing. You will be a trusted partner to finance and operations leadership, and the first call when we acquire a company and need it up and running on our systems. The role requires regular travel to company locations across the Southeast. Reporting Structure * Reports to: Chief Financial Officer * Direct reports: Two IT staff members * Third parties managed: Managed service provider(s), telecom/connectivity carriers, software vendors, and security and project consultants Technology Environment | Core Business Systems: * NetSuite - ERP: financials, billing and reporting * Soft-Pak - Waste operations: routing, dispatch and service management * Samsara - Fleet safety and operational efficiency * Fleetio - Fleet maintenance and asset management * HubSpot -CRM: sales and customer management * ADP - Payroll and HR systems * Microsoft 365 / Azure - Identity, email, collaboration, endpoint and cloud infrastructure,KPIs, Acquisition Integration * Own the technology side of every acquisition, from due diligence through cutover: assessing the target's infrastructure, security posture, and systems, and identifying risks and costs early. * Build and continuously refine a repeatable integration playbook covering network and connectivity, identity and email, endpoints, phones, security baseline, and migration into NetSuite, Soft-Pak, Fleetio, HubSpot, and ADP. * Coordinate with Finance, Operations, and HR to meet integration timelines with minimal disruption to routes, dispatch, billing, and payroll. Infrastructure and Operations * Oversee networks, servers, cloud services, endpoints, and communications across all locations, including yards, shops, and offices. * Ensure availability and performance of operationally critical systems, especially those supporting dispatch, routing, and billing. * Maintain and regularly test backup, disaster recovery, and business continuity plans. * Establish support standards (ticketing, response targets, documentation) and improve the end-user support experience. * Define a coverage plan for after-hours critical issues, shared across the team and key vendors. Cybersecurity and Compliance * Establish, document, and maintain the security program for both companies, including policies, access controls, multi-factor authentication, endpoint protection, logging, and monitoring. * Conduct risk assessments, vulnerability management, and security awareness training. * Lead incident response planning and execution, including tabletop exercises. * Meet applicable requirements, including cyber insurance conditions, customer contract security terms, payment card (PCI) obligations, privacy and breach notification laws, and any transportation or fleet data requirements. * Work with a managed security provider or virtual CISO where independent oversight or additional capacity is needed. Business Systems * Serve as the executive owner of NetSuite, Soft-Pak, Fleetio, HubSpot, and ADP, working with business process owners and vendors to optimize configuration, security, and user adoption. * Lead and maintain integrations between systems, and improve data quality and reporting for operations, finance, and sales. * Identify automation opportunities that reduce manual effort and improve visibility. Vendor and Project Management * Manage vendor relationships, SLAs, and contracts; review and consolidate vendors where it improves service or cost. * Plan, prioritize, and deliver technology projects on time and within budget, with clear communication to stakeholders. Team Leadership * Lead, coach, and develop two IT team members; set clear expectations, priorities, and cross-training so critical knowledge is not held by one person. * Promote a service-oriented culture and accountability for outcomes. Financial Management * Develop and manage the annual IT operating and capital budgets, with cost allocation across both companies. * Evaluate ROI and identify cost-saving opportunities, including license and contract optimization. Strategic Leadership * Develop and execute an IT strategy and roadmap aligned to company growth and acquisition goals. * Partner with the CFO and operating leadership to prioritize investments, and report regularly on risk, performance, and project status. First-Year Priorities * Complete a baseline assessment of infrastructure, security, and vendor performance across both companies, with a prioritized remediation plan. * Document and deliver the first version of the acquisition integration playbook and apply it to the next acquisition. * Standardize identity, endpoint, and security controls across both companies. * Validate backup and disaster recovery for critical systems through an actual restore test. * Review and rationalize key vendor contracts and define service levels. * Document system integrations and ownership for NetSuite, Soft-Pak, Fleetio, HubSpot, and ADP., Specific targets will be agreed in the first 90 days. * Availability and reliability of critical systems (dispatch, routing, billing, ERP), measured against agreed targets. * Cybersecurity posture: completed baseline, closure of high-risk findings, training completion, and tested incident response. * Acquisition integration: time-to-cutover and operational disruption for each acquired company. * Project delivery on schedule and budget. * Budget accuracy and documented cost savings. * End-user satisfaction and support response times. Pay: $120,000.00 - $140,000.00 per year