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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Technology and Innovation Director - **Company:** Foh, Inc. - **Location:** Miami Shores, FL, United States (Remote available) - **Experience:** Experienced - **Salary:** $165,000.0 - $175,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Backup Devices, Cyber Security, Databases, Crystal Reports (Reporting Software), Data Security, Disaster Recovery, SAP (Applications), SAP Business One, SQL Databases, Information Technology - **Published:** October 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dbaa2682df7114bc ## About the Role * Minimum 6+ years' experience in SAP B1 or similar ERP and/ or training equivalent combination of education and experience * Minimum 4+ years' experience in leadership/ managerial role * Mastery of SAP Business One required * Proficient in running SQL queries and Crystal Reports * Proficient in all Microsoft & Windows applications * Bachelor's degree in Computer Science, Information Technology, or related field * SAP Business One Certification highly preferred Skills Needed for Success: * Exceptional supervisory, coaching and leadership skills * Strategic thinking, planning and execution * Communicate with excellence and clarity both verbally and in writing * Clearly conveys technical concepts to both technical and non-technical audiences * Provides direction and works under pressure to meet deadlines * Strong presentation and public speaking skills * Tech-savviness * Stress and time management skills * Analytical, mathematical, financial aptitude * Exceptional project management skills and strong attention to detail * Analytical, creative, practical problem-solving skills * Balances quick decision-making with thoughtful judgement * Customer service and interpersonal skills * High emotional intelligence in cultivating strong internal relationships, * Organized, action and detailed oriented * Demonstrate sound work ethics * Possess cultural awareness and sensitivity * Nimbleness to respond to everchanging priorities in a high growth environment * Highly enthusiastic, positive-minded and composure in challenging situations * Acts and performs with an "ownership mentality" * Decisiveness * Flexible to work outside normal work hours ## Description The Business Technology & Innovation Director leads the technology strategy and systems that support FOH® operations, growth, and innovation. This role oversees the organization's ERP, IT infrastructure, business intelligence, websites, cybersecurity, and emerging technologies, ensuring platforms are secure, scalable, and aligned with evolving business needs. The Director identifies opportunities to leverage technology, data, and AI to improve how we work, strengthen decision-making, and drive measurable business results., * Oversees implementation of new software, updates, and outages for optimal effectiveness * Synchronized upgrades and renewal schedule for key company software programs * Optimizes the productivity of the entire organization by ensuring ERP databases, patches, add-ons, and storage are operating at peak performance * Ensures regular checks on network and data security * Identifies and acts on opportunities to improve and update software, systems, BI reporting and websites * Develops and implements SOPs for the organization that support controls, separation of duties and audit-readiness * Promotes and conducts IT security training programs and workshops for staff * Conducts regular systems audits and promotes remediation and improvements * Preserves assets by implementing disaster recovery, back-up procedures and information security structures * Sources vendors to secure proposals, evaluate return on investment, decide on course of action, and then own the implementation of IT/ SAP/website projects * Methodically evaluates problems, trends, and growth projections to uncover and recommend IT solutions and strategies * Maintains internal quality service by establishing and enforcing organizational standards and SLA commitments * Collaborates with the Finance team to comply with the financial goals of the company through timely submissions of invoices and expense reports, creating annual budgets, and analyzing the department general ledger and P&L reports monthly * Leads and creates inter-departmental partnerships for strategic sales growth and the secure adoption of AI technologies * Successfully transforms strategies into tactical and measurable action plans * Participates in special projects as needed, and handles emergency requests and assignments * Ensures IT, ERP, business intelligence, and website support to team members by managing timely responses to helpdesk tickets and project execution * Balances both the results and culture success of the team by effectively interviewing, selecting, onboarding, and training new team members * Provides training, coaching and inspiration to impact team member development and attainment of quarterly and annual goals * Uncovers people and process opportunities, crafts solutions, and champions the implementation * Maintains records of core team members' achievements, productivity, and development opportunities to prepare and deliver on-time IDPs and annual reviews * Processes and approves accurate and timely payroll for core team members * Appreciates the relationship between recognition, reinforcement, and results * Participates in special projects as needed, and handles emergency requests and assignments * Promotes our FOH® Culture through action and leadership