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# IT Coordinator

- **Company:** Experis
- **Location:** Charlotte, NC, United States
- **Experience:** Starter
- **Salary:** $52,000.0 - $62,400.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Microsoft Outlook, Spreadsheets, Disaster Recovery, Issue Tracking Systems
- **Published:** October 15, 2026
- **Apply:** https://www.experis.com/en/job/414805/junior-it-coordinator-banking-disaster-recovery

## About the Role

+ Domain Experience (Mandatory): 1-3 years of experience in an IT Coordination, Junior Systems Support, or IT Operations role within a banking or financial services environment.
 + Technical Ticketing & Process Knowledge: Hands-on experience using ServiceNow (or similar enterprise ITSM tools) for incident tracking, access requests, and task management.
 + Disaster Recovery Exposure: General familiarity with IT Disaster Recovery concepts, Business Continuity Planning (BCP), or change management workflows.
 + Software Proficiency: Strong proficiency in Microsoft Office 365 (Excel, Outlook, Teams, Word) for tracking spreadsheets and report creation.
 + Communication & Detail: Excellent verbal and written communication skills with strong organizational discipline.
 + Employment Terms: Must be eligible for direct W2 employment (No C2C / No 1099 / No Subcontracting) and able to work onsite 2-3 days per week in Charlotte, NC.

## Description

We are seeking a detail-oriented Junior IT Coordinator with banking or financial services experience to support an enterprise Technology Resilience, Business Continuity, and IT Operations initiative in Charlotte, NC.
Working closely with Infrastructure, Application, and Risk teams, you will coordinate technical scheduling, track IT hardware/software inventory, assist with disaster recovery (DR) testing logistics, maintain operational ticketing workflows in ServiceNow, and ensure smooth cross-departmental communications across technical projects., + IT Project & Operational Coordination: Support IT leads and engineers with scheduling, meeting logistics, work order tracking, and administrative project documentation.

 + Banking Systems & Incident Support: Monitor IT ticketing queues (ServiceNow), route incoming technical issues, and coordinate escalation pathways for enterprise banking platforms.
 + Disaster Recovery (DR) & Resilience Assistance: Help schedule DR failover tests, track BCP/DR documentation updates, maintain recovery site rosters, and compile compliance audit artifacts.
 + Asset & Inventory Tracking: Maintain accurate logs of IT assets, user equipment deployments, access requests, and system access certifications.
 + Cross-Functional Communication: Serve as the primary administrative point of contact between IT operations, software engineering, and business unit stakeholders.