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# POS IT Field Service Technician

- **Company:** POS Remarketing Group, Inc.
- **Location:** Wauconda, IL, United States
- **Salary:** $57,000.0 - $72,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Configuration, Issue Tracking Systems, Networking Basics, TCP/IP, Wi-Fi Technology, Diagnostic Tools
- **Published:** October 15, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3022380237-2

## About the Role

* POS hardware installation
 * Hardware troubleshooting and repair
 * Basic networking (TCP/IP, Wi-Fi)
 * Structured cabling and cable management
 * Use of diagnostic tools and multimeters
 * Windows-based system configuration
 * Technical documentation and ticketing
 * Customer service and communication
 * Time management and scheduling
 * Adherence to safety and security procedures

## Description

POSRG is seeking a Field Technician to install, configure, and service point-of-sale and related IT hardware at customer locations. In this role, you will deploy and troubleshoot POS systems, peripherals, and network-connected devices, perform repairs and preventive maintenance, and document all work in service systems. You will collaborate closely with logistics, project managers, and customer support to ensure on-time installations and minimal downtime for retail and hospitality clients. This position offers hands-on learning with POS technology, IT lifecycle services, and clear paths for professional growth., * Install and configure POS and related IT hardware at customer sites

 * Troubleshoot and repair POS terminals, peripherals, and network-connected devices
 * Perform preventive maintenance and hardware upgrades on POS equipment
 * Document service activities, parts used, and resolutions in ticketing systems
 * Collaborate with logistics and project teams to support deployments and rollouts
 * Follow customer and company standards for quality, security, and safety
 * Provide on-site technical support and training on basic POS hardware use
 * Test systems after service to ensure proper operation and minimal downtime