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# Player Development Manager

- **Company:** Golden Nugget
- **Location:** Stateline, NV, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Databases, Microsoft Office, Microsoft PowerPoint
- **Published:** October 15, 2026
- **Apply:** https://www.careerjet.com/job/us1894894f60cbf35e0ed6b31e183be96f/eaa

## About the Role

#GNLT
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 * Requires full knowledge of all areas of casino operations, casino marketing, and hospitality in a resort setting.
 * Ability to prioritize and work on several projects simultaneously.
 * Command of various software programs - including Microsoft Office (Word, Excel, PowerPoint).
 * Understanding and ability to troubleshoot customer and team member disputes as they relate to this role.
 * Must possess strong communication and listening skills including excellent speaking, reading and writing.
 * Ability to communicate with and understand technical terminology used in casino and resort environment.
 * Ability to review and comprehend all necessary documentation, contracts, financials, and reporting.
 * Must be able to work a flexible schedule including nights, weekends, and holidays.
 * Minimum age requirement is 21.

*PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD
EDUCATION and/or EXPERIENCE:
Minimum of three years in a casino marketing or operations management position.
MATHEMATICAL SKILLS:
Basic math skills.
Language Skills:
Must be able to speak and understand English.
PHYSICAL DEMANDS:

 * Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
 * Ability to sit for extended periods of time.
 * Ability to express or exchange ideas verbally and perceive sound by ear.
 * Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
 * Constantly walking up to distances of 500 ft. during shift.
 * Frequently stooping, reaching.

## Description

This position is responsible for managing, overseeing and executing all aspects of Player Development. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).
Responsibilities

 * Develop and manage the budgeting process and overall strategic plan for Player Development.
 * Direct in-house VIP players strategy.
 * Plan VIP events from start to finish according to requirements, target audience, and objectives.
 * Identify and oversee Casino Host individual and team goals on an annual and quarterly basis.
 * Supervise, manage, and schedule Casino Hosts
 * Provide financial analysis on all VIP-related events or promotions as well as Player development performance as it relates to property-wide budget and initiatives.
 * Track and analyze VIP marketing (hosted players) database to monitor Player Development activities and forecast future performance of events and adjust plans accordingly.
 * Work with Casino and Resort Marketing Leadership to develop and execute tactical marketing plans in support of property initiatives.
 * Design and oversee VIP customer arrival and departure experience.
 * Support Executive Director of Casino Marketing and property executive leadership.
 * Collaborate with and support property leadership.
 * Hire, develop, evaluate, coach and counsel Player Development, ensuring team members receive training, support and adequate guidance and resources.
 * Communicate marketing and property leadership objectives and updates to team members.
 * Ensure growth of gaming revenues of players by building relationships with guests and representatives while utilizing marketing techniques that encourage play consolidation and trip visitation.
 * Work with casino operations on programing for hosted players.
 * Ensure compliance with policies, procedures, gaming regulations, and internal controls.
 * Maintain relationships with VIP guests through personal contact both in-person and remotely.
 * Maintain communication with vendors to ensure that signed contracts, payments, timelines, and any other pertinent information is received and handled in a timely manner.
 * Represent the marketing department in a positive manner to any outside individuals.
 * Perform and/or learn all aspects of Player Development and Casino Marketing that may or may not be included in this job description.
 * Other duties and responsibilities as needed., * Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
 * While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
 * Work with others in close spaces.
 * Moderate to high noise levels.
 * Walk/stand on tile/mats/carpet/cement.