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# Technical Product Owner, Employee Knowledge Management

- **Company:** DTEL Engineering & Consultants Inc
- **Location:** Buffalo, NY, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Artificial Intelligence, Application Integration Architecture, Data Structures, Data Visualization, Knowledge Management, Machine Learning, Power BI, Microsoft SharePoint, Software Deployment, Systems Integration, Microsoft Power Automate, Appian, Backend, Microsoft Copilot Studio, Claude
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/a68937fe-8a7d-409f-997d-ab17c54e60c7

## About the Role

* 5+ years of combined product ownership and hands-on technical build experience delivering end-to-end solutions
 * Strong SharePoint development expertise including enterprise implementations and workarounds
 * Demonstrated proficiency with Power BI for reporting and data visualization
 * Appian platform experience with ability to develop workflows and leverage Claude AI integration
 * Experience implementing AI/ML solutions for content management, assessment, or intelligent automation
 * Power Automate expertise for process automation and system integration
 * Technical development background with ability to work independently on complex builds
 * Proven ability to work with extensive technical documentation and refine design specifications
 * Comfort with content structuring, taxonomy development, and knowledge management principles

## Description

* Build and deliver a comprehensive employee knowledge management system from concept through production handoff
 * Design and develop SharePoint front-end infrastructure with enterprise-grade workflows and reporting capabilities
 * Lead technical implementation using Appian platform to create backend processes for content assessment and workflow automation
 * Integrate AI components to enable automated content assessment and intelligent metadata tagging using Copilot Studio and Claude
 * Manage tagging and migration of 1,000+ known content items plus additional business line documentation
 * Collaborate with product leaders across 15-17 product lines and internal development teams for QA and production deployment
 * Refine and execute against a comprehensive 72-page design document with defined mockups and technical specifications
 * Establish relationships and data structures between procedures, job aids, forms, and enterprise agreements
 * Navigate enterprise SharePoint limitations using Power Automate and alternative technical approaches as needed
 * Prepare platform for seamless handoff to internal FTE who will maintain long-term ownership