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# PC LAN Technician I

- **Company:** Expert Technology Services
- **Location:** Phoenix, AZ, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, IMac, Microsoft Outlook, Configuration Management, Microsoft Management Console, System Configuration, Desktop Computing, Issue Tracking Systems, Local Area Networks, System Center Configuration Manager, Network Connections, Software Deployment, Peripherals, Computer Equipment, Servicenow, Windows Client
- **Published:** October 15, 2026
- **Apply:** https://www.careerjet.com/jobad/us6d24e256739fd6d58f71b72cb86d167d

## About the Role

Education: High School Diploma Required Job Description, * Experience with Active Directory user and computer management.

 * Previous IMAC (Install, Move, Add, Change) experience in Windows environments.
 * Knowledge of Windows 10 and Windows 11.
 * Experience with ServiceNow and enterprise ticketing systems.
 * Understanding of Asset Management and Configuration Management processes.
 * Strong inventory and warehouse/distribution control experience.
 * Knowledge of PC hardware, device configuration, and troubleshooting.
 * Excellent customer service and communication skills.
 * Strong analytical, organizational, and problem-solving abilities.
 * Ability to manage multiple priorities in a fast-paced environment.
 * Self-motivated, reliable, and team-oriented approach.

## Description

Maricopa County is seeking a PC LAN Technician I to support a large-scale Desktop Refresh Project (DRP) responsible for deploying, configuring, and supporting laptops, desktops, monitors, and peripherals across 30+ county departments. The technician will assist with imaging and reimaging devices, inventory management, asset tracking, device deployment, quality assurance testing, troubleshooting, and end-user support. This role works closely with project managers, department liaisons, Service Desk teams, vendors, and end users to ensure successful equipment deployment and support. Responsibilities

 * Image and reimage laptops and desktop computers.
 * Deploy, configure, and troubleshoot hardware and peripherals.
 * Manage incoming and outgoing inventory and asset tracking.
 * Perform break-fix repairs and quality assurance testing.
 * Install software locally and through Microsoft SCCM.
 * Update and maintain ServiceNow Asset Management records.
 * Support device refresh activities across multiple county locations.
 * Assist end users with Outlook, printers, network connectivity, and software setup.
 * Resolve hardware, software, and access-related issues through ticketing systems.
 * Coordinate with vendors for repairs and service requests.
 * Process equipment recycling and inventory reconciliation.
 * Maintain accurate documentation, status updates, and project records.